Problem Solving 4
MESSAGE: PRINT CLEANING
Explanation: Cleaning Page being generated.
Action: See Cleaning Page instructions in Section 3.
Paper Errors
MESSAGE: TRAY PAPER OUT
Explanation: Paper tray has run out of paper.
Action: Add paper.
MESSAGE: TRAY n INPUT JAM
Explanation: Paper jammed while being supplied from the tray.
Action: n=tray 1, 2. See page 38 for instructions.
MESSAGE: TRAY n FEED JAM
Explanation: Paper jammed during feeding inside printer.
Action: n=tray 1, 2. See page 38 for instructions.
MESSAGE: PAPER EXIT JAM n
Explanation: Paper jammed at exit.
Action: n=tray1, 2. See page 39 for instructions.
MESSAGE: PAPER SIZE ERR
Explanation: Wrong size paper is in the tray.
Action: Check paper in tray; check for too much paper. Open/ Close top cover to recover and continue. Ensure that paper size in menu or software matches size you are using.
MESSAGE: xxxxx PAPER
Explanation: Request to load specified size paper in tray. Top line of message may be any valid paper size.
Action: Insert requested size paper.
Manual Paper Feed Request
MESSAGE: xxxxx MANUAL REQUEST
Explanation: Request that specified size paper be loaded in manual feed slot. Top line of message may be any valid paper size.
Action: Insert requested size paper in manual feed slot.
MESSAGE: REC BUFFER OVERFLOW
Explanation: Receive buffer is full.
Action: Press RECOVER to continue. Check flow control setting in menu, cable configuration.
MESSAGE: PAGE BUF OVERFLOW
Explanation: Page buffer is full.
Action: Press RECOVER to continue. Resend job beginning with page that did not print. If problem persists, set REC BUFF=8K, FONT PROT=OFF in MENU 2 MEMORY USAGE. Resend job. If job still cannot print, additional memory is required.
MESSAGE: PRINT OVERRUN
Explanation: Page is too complicated to print.
Action: Press RECOVER to release error. Set PAGE BUF to larger value in Menu 2
MESSAGE: DLL BUFF OVERFLOW
Explanation: Data in the DLL buffer has overflowed.
Action: Press RECOVER to continue. Decrease amount of DLL fonts (Windows TrueType) or install more memory.
➥42 | OKIPAGE 12i User’s Guide |