Oki 12i manual Service and Support, Viii

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TRAY n FEED JAM or PAPER EXIT JAM (top bin)	38
PAPER EXIT JAM (rear tray)	39
Printer Messages	40
System Status	40
Maintenance Menu Mode	41
Cleaning/Maintenance	41
Paper Errors	42
Manual Paper Feed Request	42
Controller Errors	43
Interface Errors	43
Print Quality Problems	43
Software Problems	45
Hardware Problems	47
Section 5: Service and Support
OKIDATA ONLINE	48
Your Dealer	48
The Okidata Customer Support Center	48
Okidata Customer Service Representatives	48
Faxable Facts	49
Purchasing Supplies	49
Warranty Service	49
OKIDATA SERVICE CENTERS	49
Limited Warranty	51
MATERIAL SAFETY DATA SHEET	55

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Contents Okipage Training and Publications Department Bishops Gate Boulevard Mount Laurel, New JerseySafety Instructions IiiPage Page OKI Extend OKI On-SiteTableofContents Service and Support ViiiManual paper feed tray Power switch Paper tray gauge Page Okipage 12i User’s Guide ConsumablesOptions Checking the Contents Selecting a Location for Your PrinterRemoving Operator Panel Protective Film Setting Up Your PrinterRemove the Image Drum Protective Paper Installing Toner Using Legal Size Paper Loading PaperPaper Exit Options Top Paper ExitRear Paper Exit Choosing PaperConnecting the Cable Attaching the Power CordInterfacing with your Computer Parallel InterfacePrinting a Font Changing the Display LanguagePrinting a Demo Printer Software Printer DriversNo CD-ROM Drive? Standard Driver vs. Advanced DriverWindows 95, Windows 98, and Windows NT Installing the DriverStatus Monitor Installing the Status Monitor Installing the Standard Driver and the Status MonitorWindows License Agreement appears. Click YesUsing the Status Monitor Installing the Advanced DriverHighlight Unlisted or Updated Printer. Click Install Okipage 12iPCLXL advanced driver appears. Click OKUninstall Printer Software Using the Operator PanelWindows 95, Windows 98, and NT WindowsMacintosh Installation Installing the PostScript DriverInterfacing Reactivating the PrinterInstalling Screen Fonts Using the Front Operator Panel Paper Size IndicatorReady Light LCD Display WindowOperating Your Printer Button FunctionsUsing the Printer Menu Resetting the MenuOperating Your Printer Sub MenusCategory Items Options Default SettingLevel 1 Menu Default SettingCOM-10 Monarch DL EnvelopeCategory Items OptionsOperating Your Printer Level 1 Menu Following Categories are Dependent on EmulationLAYOUT1 Fonts & Symbols IBM Condense Level 1 Menu Operating Your Printer Following Categories are Common to ALL Emulations Level 2 Menu 600 DPI*, 300 DPIOperating Your Printer Level 2 Menu SEC OFF Prprotek GOOD, BETTER*, BestClearable Warnings Error Report Parallel I/F RS232C Serial Databits BITS*, 7 Bits Parity NONE*, EVEN, ODD MIN Busy Maintenance Menu Categor y Options FunctionUsing Special Print Media Printing a Special DocumentEnhancing Print Quality Level 1 MenuPrinting Envelopes Selecting EnvelopesGuidelines for Transparencies and Labels Using Recycled Print MediaPrinting Transparencies and Adhesive Labels Replacing The Toner Cartridge Toner Cartridge LifePrinter Maintenance Cleaning the LED ArrayReplacing the Image Drum Cartridge Image Drum Cartridge LifeFrom the status monitor Printing a CleaningFrom the front operator panel Tray n Feed JAM or Paper Exit JAM top bin Clearing Paper JamsTray n Input JAM Problem Solving Paper Exit JAM rear trayMessage CPYnn Printer MessagesSystem Status Maintenance Menu Mode Cleaning/MaintenanceMessage ActionPaper Errors Manual Paper Feed RequestPrint Quality Problems Controller ErrorsInterface Errors Message Error nnSolution SymptomProblem Software Problems Software is attempting to print beyond the printer’s Hardware Problems Okidata Customer Support Center Okidata Customer Service RepresentativesYour Dealer Service and Support Warranty ServiceFaxable Facts Purchasing SuppliesOkidataServiceCenterLocations Limited Warranty OvernightExchange Index Index Type 5 Toner Health Hazard Data