Oki 12i manual Software is attempting to print beyond the printer’s

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Problem Solving 4

Problem:

Software is attempting to print beyond the printer’s

 

maximum image area.

Solution:

Adjust software page margins to printer’s maximum

 

margins

(8" X 10" for standard sheets).

Symptom:

Print job started with italics, changed to bold, but

 

italics

still output.

Problem:

Font selection is by priority, and italic is “higher” than

bold.

 

 

Solution:

Turn italics off before turning bold on.

Symptom:

Printer ignores control codes sent prior to printing a

 

document.

Problem:

The application software automatically sends a reset

 

command before printing.

Solution:

Embed the control codes in the text to be printed.

Symptom:

“Garbage” prints out.

Problem:

Incorrect driver is installed.

Solution:

Install an appropriate driver.

Symptom:

Printer’s output is below rated speed.

Problem:

Delays are caused by software formatting routines,

 

graphics downloads, and other application specific

 

factors.

 

Solution:

For maximum speed, output plain text.

Symptom:

Size of top margin increases with each page printed.

Problem:

“Creeping text.” Number of lines per page in software

 

is not equal to number of lines per page of printer.

Solution: Many software packages assume 66 lines per page, but your printer’s default is 60. Adjust software accordingly, or set LINES/ Pg in Menu 1 to equal lines per page in software.

Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page.

Solution: Set line spacing to 35/216 with a software command ESC “3” Pn (Pn=number of 216ths). Then send the command to set the page length to 66 lines per page, ESC C Pn (Pn = number of lines per page).

Symptom: Strange symbols appear during normal printing.

Problem: Wrong symbol set.

Solution: Make sure the symbol set selected corresponds to symbol set resident, in font card, or in soft font.

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OKIPAGE 12i User’s Guide

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Contents Okipage Training and Publications Department Bishops Gate Boulevard Mount Laurel, New JerseySafety Instructions IiiPage Page OKI Extend OKI On-SiteTableofContents Service and Support ViiiManual paper feed tray Power switch Paper tray gauge Page Okipage 12i User’s Guide ConsumablesOptions Checking the Contents Selecting a Location for Your PrinterRemoving Operator Panel Protective Film Setting Up Your PrinterRemove the Image Drum Protective Paper Installing Toner Using Legal Size Paper Loading PaperPaper Exit Options Top Paper ExitRear Paper Exit Choosing PaperConnecting the Cable Attaching the Power CordInterfacing with your Computer Parallel InterfacePrinting a Font Changing the Display LanguagePrinting a Demo Printer Software Printer DriversNo CD-ROM Drive? Standard Driver vs. Advanced DriverWindows 95, Windows 98, and Windows NT Installing the DriverStatus Monitor Installing the Status Monitor Installing the Standard Driver and the Status MonitorWindows License Agreement appears. Click YesUsing the Status Monitor Installing the Advanced DriverHighlight Unlisted or Updated Printer. Click Install Okipage 12iPCLXL advanced driver appears. Click OKUninstall Printer Software Using the Operator PanelWindows 95, Windows 98, and NT WindowsMacintosh Installation Installing the PostScript DriverInterfacing Reactivating the PrinterInstalling Screen Fonts Using the Front Operator Panel Paper Size IndicatorReady Light LCD Display WindowOperating Your Printer Button FunctionsUsing the Printer Menu Resetting the MenuOperating Your Printer Sub MenusCategory Items Options Default SettingLevel 1 Menu Default SettingCOM-10 Monarch DL EnvelopeCategory Items OptionsOperating Your Printer Level 1 Menu Following Categories are Dependent on EmulationLAYOUT1 Fonts & Symbols IBM Condense Level 1 Menu Operating Your Printer Following Categories are Common to ALL Emulations Level 2 Menu 600 DPI*, 300 DPIOperating Your Printer Level 2 Menu SEC OFF Prprotek GOOD, BETTER*, BestClearable Warnings Error Report Parallel I/F RS232C Serial Databits BITS*, 7 Bits Parity NONE*, EVEN, ODD MIN Busy Maintenance Menu Categor y Options FunctionUsing Special Print Media Printing a Special DocumentEnhancing Print Quality Level 1 MenuPrinting Envelopes Selecting EnvelopesGuidelines for Transparencies and Labels Using Recycled Print MediaPrinting Transparencies and Adhesive Labels Replacing The Toner Cartridge Toner Cartridge LifePrinter Maintenance Cleaning the LED ArrayReplacing the Image Drum Cartridge Image Drum Cartridge LifeFrom the status monitor Printing a CleaningFrom the front operator panel Tray n Feed JAM or Paper Exit JAM top bin Clearing Paper JamsTray n Input JAM Problem Solving Paper Exit JAM rear trayMessage CPYnn Printer MessagesSystem Status Maintenance Menu Mode Cleaning/MaintenanceMessage ActionPaper Errors Manual Paper Feed Request Print Quality Problems Controller Errors Interface Errors Message Error nnSolution SymptomProblem Software Problems Software is attempting to print beyond the printer’s Hardware Problems Okidata Customer Support Center Okidata Customer Service RepresentativesYour Dealer Service and Support Warranty ServiceFaxable Facts Purchasing SuppliesOkidataServiceCenterLocations Limited Warranty OvernightExchange Index Index Type 5 Toner Health Hazard Data