Problem Solving 4
Problem: | Software is attempting to print beyond the printer’s | |
| maximum image area. | |
Solution: | Adjust software page margins to printer’s maximum | |
| margins | (8" X 10" for standard sheets). |
Symptom: | Print job started with italics, changed to bold, but | |
| italics | still output. |
Problem: | Font selection is by priority, and italic is “higher” than | |
bold. |
|
|
Solution: | Turn italics off before turning bold on. | |
Symptom: | Printer ignores control codes sent prior to printing a | |
| document. | |
Problem: | The application software automatically sends a reset | |
| command before printing. | |
Solution: | Embed the control codes in the text to be printed. | |
Symptom: | “Garbage” prints out. | |
Problem: | Incorrect driver is installed. | |
Solution: | Install an appropriate driver. | |
Symptom: | Printer’s output is below rated speed. | |
Problem: | Delays are caused by software formatting routines, | |
| graphics downloads, and other application specific | |
| factors. |
|
Solution: | For maximum speed, output plain text. | |
Symptom: | Size of top margin increases with each page printed. | |
Problem: | “Creeping text.” Number of lines per page in software | |
| is not equal to number of lines per page of printer. |
Solution: Many software packages assume 66 lines per page, but your printer’s default is 60. Adjust software accordingly, or set LINES/ Pg in Menu 1 to equal lines per page in software.
Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page.
Solution: Set line spacing to 35/216 with a software command ESC “3” Pn (Pn=number of 216ths). Then send the command to set the page length to 66 lines per page, ESC C Pn (Pn = number of lines per page).
Symptom: Strange symbols appear during normal printing.
Problem: Wrong symbol set.
Solution: Make sure the symbol set selected corresponds to symbol set resident, in font card, or in soft font.
➥46 | OKIPAGE 12i User’s Guide |