Oki manual Hardware Problems, Okipage 12i User’s Guide

4 Problem Solving

Hardware Problems

Symptom: Graphic image prints partly on one page, partly on the next.

Problem: Insufficient printer memory for this image at this resolution.

Solution: Change the resolution, reduce the image size, or install more memory in your printer.

Symptom:	Nothing happens, but printer indicates it is ready to
	receive data.
Problem:	Configuration error.
Solution:	Check cable connection; if serial, make sure appropriate
	MODE command has been used (PC). If more than one
	printer is available, make sure your printer has been
	selected. Make sure your printer is on-line.
Symptom:	“Garbage” prints.
Problem:	Incorrect cable configuration. (Also, see “Software
	Problems.”)
Solution:	Check cable configuration, continuity, and length.
Symptom:	Printer freezes or displays error message when computer
	is rebooted.
Problem:	Booting the computer while the printer is on can cause a
	communications error.
Solution:	Take printer off-line before rebooting computer.
Problem:	Gases are given off by forms or adhesives passing
	through the hot fusing unit.
Solution:	Make sure the forms you use can withstand heating, and
	provide adequate ventilation.

OKIPAGE 12i User’s Guide

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