Canon BJC-5100 user manual Important Safety Instructions, Servicing the Printer

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Servicing the Printer

The Canon BJC-5100 Series Color Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The Warranty Card that comes with the printer describes Canon’s limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you.

NSave your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.

If you feel your BJC-5100 Series Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility nearest you. If you do not have access to the Web, you can call Canon (see page 1-4).

Important Safety Instructions

Read these safety instructions and refer to them later if you have any questions.

CExcept as explained in this manual, do not attempt to service the BJC-5100 Series printer yourself. Opening and removing certain covers may expose you to dangerous voltage points or other risks. Refer all servicing to a Canon Authorized Service Facility. Visit Canon’s Web site or call the Customer Care Center for details (see page 1-4).

❍Follow all warnings and instructions marked on the printer.

❍Place the printer on a sturdy level surface. Do not place it on an unstable cart, stand, or table. If the printer falls, it could be seriously damaged.

Introduction

Chapter 1

Introduction 1-5

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Contents BJC-5100 Trademarks CopyrightDisclaimer User’s Manual Using Your DocumentationConventions Quick Start GuidePage Contents Performing Printer Maintenance Through the Printer Driver Introduction BJ Cartridges and BJ Tanks Supplies and AccessoriesCanon Specialty Papers Canon Customer Care Center Servicing the Printer Important Safety InstructionsIntroduction Introduction Introduction Understanding the Printer Driver Canon Printing a DocumentStart your Make sureUsing the Printer Driver in Windows Settings Tab Custom Settings Troubleshooting Tab Maintenance Tab General Tab Windows 98 and Windows 95 TabsDetails Tab Color Management Tab Windows NT 4.0 Tabs Ports Tab Scheduling Tab Sharing Tab Security Tab Specifying Your Printing Options on the Windows Tabs Printing Speed Versus ColorWays to Improve Print Speed in Windows Using the Printer With Windows Plain Paper Selecting Paper TypesBanner Paper High Gloss Photo FilmGlossy Photo Paper Glossy Photo CardsFabric Sheets High Resolution PaperShirt Transfers Greeting Cards Bubble Jet Paper water resistantAssorted Paper Starter Kit Paper GuidelinesTransparencies Paper Size Measurements Paper SizesMedia Method Limit Sheets Media TypesAutomatically Feeding Paper Loading PaperMake sure the printer is turned on Auto Feed Guidelines Insert Manually Feeding PaperCheck Set up your Printing on Envelopes Slide a stack of envelopes into the sheet feeder until it Specialty Paper Guidelines Using Canon’s Specialty PapersPaper type Drying time approx Set up Canon’s High Resolution PaperUsing the Cleaning Sheet Printing on a Fabric Sheet Fabric SheetInsert the sheet with the cloth side out toward you Dry Printing on Banner Paper Feed slot At a creaseClear space in front of the paper output slot of the printer Output Paper Handling Printer Guidelines Maintaining the PrinterCleaning the Printer Printing a Test Print Performing Printer Maintenance Through the Printer Driver Aligning the Print Heads Cleaning the Print Heads Saving Power BC-22e Photo BJ Cartridge BJ Cartridge GuidelinesChoosing Which BJ Cartridges to Use BC-21e Color BJ CartridgeReplacing BJ Cartridges and BJ Tanks BJ Cartridge and BJ Tank Maintenance Replacing a BJ Cartridge Open the printer cover Open the cartridge holder Out of its Protective Packaging Store orCartridge Material FromClose the printer cover Take the new Replacing a BJ Tank in the BC-21e Color BJ CartridgeA plastic bag to keep from spilling any residual ink RemoveClose the blue cartridge holder cover Open Storing a BJ CartridgeClose Carefully setTurn off Transporting the PrinterPack the printer Identifying Your Printer Problem TroubleshootingNO. ABC Basic ProblemsCause Solution Cannot Install the Printer DriverPaper Does Not Feed From Sheet Feeder An Error Message Appears Driver Check the status of the printer port LPT1Printer driver again Rebuild the document and print it again Clean up your hard diskReinstall the printer driver Check your memoryPrintout Is Unsatisfactory Printing HaltsTry to use another printer cable Change the WPS driver port setting or delete the WPS driverCheck your media type CauseSolutionCheck the printer driver settings Pause the printerClearing Paper Jams Error ConditionsTroubleshooting Paper Size Printing SpecificationsPrinting Method Paper HandlingPrint Width max Paper WeightRecommended Paper Types Print SpeedPrintable area for envelopes Print ResolutionPrintable area for paper BJ Cartridges General Specifications Color Management Automatic feedBJ cartridge Bubble Jet printingGamma Error DiffusionFont Form feedIntensity High Speed Error DiffusionHue Ink Cartridge Storage BoxPitch Noise levelOrientation Parallel interfacePrinter driver ResolutionPrintable area Glossary Index Index Index Index Index Index Bubble Jet Printer Model K10902 FCC RegulationsCanadian Radio Interference Regulations