Canon BJC-5100 user manual An Error Message Appears

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An Error Message Appears

Printing does not start due to an error writing to LPT1

Cause	Solution
Printer is not on	Check the POWER/ERROR light
	The POWER/ERROR light should be green. If the light is
	flashing, the printer is warming up.
Parallel cable not	Check the parallel cable
connected correctly	Make sure the parallel cable is securely fastened to the
	computer and the printer. See the Quick Start Guide for
	details.
Parallel cable fault	Try to use another parallel cable
	Make sure you are using an IEEE 1284 ECP-compatible
	parallel interface cable.
Another device is	Check the LPT1 port
connected to LPT1	Make sure the printer is connected to LPT1.
Switching device or	Check the switching device or external buffer
external buffer fault	Disconnect the switching device or external buffer and
	print with the printer connected directly to the computer.
	If you can then print normally, the fault is probably in the
	switching device or external buffer. Consult the switching
	device or external buffer supplier.
Print spool is not	Change the spool setting
operating correctly	Open the printer Properties dialog box. Windows 98 or
	Windows 95—On the Details tab, click Spool Settings and
	then select “Print directly to the printer.” Windows NT
	4.0—On the Scheduling tab, click on “Print directly to the
	printer.”

Troubleshooting

Chapter 5

Troubleshooting 5-5

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Contents BJC-5100 Trademarks CopyrightDisclaimer User’s Manual Using Your DocumentationConventions Quick Start GuidePage Contents Performing Printer Maintenance Through the Printer Driver Introduction BJ Cartridges and BJ Tanks Supplies and AccessoriesCanon Specialty Papers Canon Customer Care Center Servicing the Printer Important Safety InstructionsIntroduction Introduction Introduction Understanding the Printer Driver Canon Printing a DocumentStart your Make sureUsing the Printer Driver in Windows Settings Tab Custom Settings Troubleshooting Tab Maintenance Tab General Tab Windows 98 and Windows 95 TabsDetails Tab Color Management Tab Windows NT 4.0 Tabs Ports Tab Scheduling Tab Sharing Tab Security Tab Specifying Your Printing Options on the Windows Tabs Printing Speed Versus ColorWays to Improve Print Speed in Windows Using the Printer With Windows Plain Paper Selecting Paper TypesBanner Paper High Gloss Photo FilmGlossy Photo Paper Glossy Photo CardsFabric Sheets High Resolution PaperShirt Transfers Greeting Cards Bubble Jet Paper water resistantAssorted Paper Starter Kit Paper GuidelinesTransparencies Paper Size Measurements Paper SizesMedia Method Limit Sheets Media TypesAutomatically Feeding Paper Loading PaperMake sure the printer is turned on Auto Feed Guidelines Insert Manually Feeding PaperCheck Set up your Printing on Envelopes Slide a stack of envelopes into the sheet feeder until it Specialty Paper Guidelines Using Canon’s Specialty PapersPaper type Drying time approx Set up Canon’s High Resolution PaperUsing the Cleaning Sheet Printing on a Fabric Sheet Fabric SheetInsert the sheet with the cloth side out toward you Dry Printing on Banner Paper Feed slot At a creaseClear space in front of the paper output slot of the printer Output Paper Handling Printer Guidelines Maintaining the PrinterCleaning the Printer Printing a Test Print Performing Printer Maintenance Through the Printer Driver Aligning the Print Heads Cleaning the Print Heads Saving Power BC-22e Photo BJ Cartridge BJ Cartridge GuidelinesChoosing Which BJ Cartridges to Use BC-21e Color BJ CartridgeReplacing BJ Cartridges and BJ Tanks BJ Cartridge and BJ Tank Maintenance Replacing a BJ Cartridge Open the printer cover Open the cartridge holder Out of its Protective Packaging Store orCartridge Material FromClose the printer cover Take the new Replacing a BJ Tank in the BC-21e Color BJ CartridgeA plastic bag to keep from spilling any residual ink RemoveClose the blue cartridge holder cover Open Storing a BJ CartridgeClose Carefully setTurn off Transporting the PrinterPack the printer Identifying Your Printer Problem TroubleshootingNO. ABC Basic ProblemsCause Solution Cannot Install the Printer DriverPaper Does Not Feed From Sheet Feeder An Error Message Appears Driver Check the status of the printer port LPT1Printer driver again Rebuild the document and print it again Clean up your hard diskReinstall the printer driver Check your memoryPrintout Is Unsatisfactory Printing HaltsTry to use another printer cable Change the WPS driver port setting or delete the WPS driverCheck your media type CauseSolutionCheck the printer driver settings Pause the printerClearing Paper Jams Error ConditionsTroubleshooting Paper Size Printing SpecificationsPrinting Method Paper HandlingPrint Width max Paper WeightRecommended Paper Types Print SpeedPrintable area for envelopes Print ResolutionPrintable area for paper BJ Cartridges General Specifications Color Management Automatic feedBJ cartridge Bubble Jet printingGamma Error DiffusionFont Form feedIntensity High Speed Error DiffusionHue Ink Cartridge Storage BoxPitch Noise levelOrientation Parallel interfacePrinter driver ResolutionPrintable area Glossary Index Index Index Index Index Index Bubble Jet Printer Model K10902 FCC RegulationsCanadian Radio Interference Regulations