Canon BJC-5100 user manual Troubleshooting

Page 90

Gently pull the paper out with one hand while holding down the printer with the other hand.

Press the RESUME button to continue the print operation.

❍If the paper tears off inside the printer, open the printer’s cover and remove any paper left inside the printer.

❍If necessary, turn the printer off before removing the jammed paper. When you turn the printer back on, start the print operation again.

5-12 Troubleshooting

Chapter 5

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Contents BJC-5100 Copyright DisclaimerTrademarks Quick Start Guide Using Your DocumentationConventions User’s ManualPage Contents Performing Printer Maintenance Through the Printer Driver Introduction Supplies and Accessories BJ Cartridges and BJ TanksCanon Specialty Papers Canon Customer Care Center Important Safety Instructions Servicing the PrinterIntroduction Introduction Introduction Understanding the Printer Driver Make sure Printing a DocumentStart your CanonUsing the Printer Driver in Windows Settings Tab Custom Settings Troubleshooting Tab Maintenance Tab Windows 98 and Windows 95 Tabs General TabDetails Tab Color Management Tab Windows NT 4.0 Tabs Ports Tab Scheduling Tab Sharing Tab Security Tab Printing Speed Versus Color Specifying Your Printing Options on the Windows TabsWays to Improve Print Speed in Windows Using the Printer With Windows Selecting Paper Types Plain PaperGlossy Photo Cards High Gloss Photo FilmGlossy Photo Paper Banner PaperBubble Jet Paper water resistant High Resolution PaperShirt Transfers Greeting Cards Fabric SheetsPaper Guidelines TransparenciesAssorted Paper Starter Kit Paper Sizes Paper Size MeasurementsMedia Types Media Method Limit SheetsLoading Paper Automatically Feeding PaperMake sure the printer is turned on Auto Feed Guidelines Manually Feeding Paper CheckInsert Set up your Printing on Envelopes Slide a stack of envelopes into the sheet feeder until it Using Canon’s Specialty Papers Specialty Paper GuidelinesPaper type Drying time approx Canon’s High Resolution Paper Using the Cleaning SheetSet up Fabric Sheet Printing on a Fabric SheetInsert the sheet with the cloth side out toward you Dry Printing on Banner Paper At a crease Feed slotClear space in front of the paper output slot of the printer Output Paper Handling Maintaining the Printer Printer GuidelinesCleaning the Printer Printing a Test Print Performing Printer Maintenance Through the Printer Driver Aligning the Print Heads Cleaning the Print Heads Saving Power BC-21e Color BJ Cartridge BJ Cartridge GuidelinesChoosing Which BJ Cartridges to Use BC-22e Photo BJ CartridgeReplacing BJ Cartridges and BJ Tanks BJ Cartridge and BJ Tank Maintenance Replacing a BJ Cartridge Open the printer cover Open the cartridge holder Store or Out of its Protective PackagingMaterial From CartridgeClose the printer cover Replacing a BJ Tank in the BC-21e Color BJ Cartridge Take the newRemove A plastic bag to keep from spilling any residual inkClose the blue cartridge holder cover Storing a BJ Cartridge OpenCarefully set CloseTransporting the Printer Turn offPack the printer Troubleshooting Identifying Your Printer ProblemBasic Problems NO. ABCCannot Install the Printer Driver Cause SolutionPaper Does Not Feed From Sheet Feeder An Error Message Appears Check the status of the printer port LPT1 Printer driver againDriver Check your memory Clean up your hard diskReinstall the printer driver Rebuild the document and print it againPrinting Halts Printout Is UnsatisfactoryChange the WPS driver port setting or delete the WPS driver Try to use another printer cablePause the printer CauseSolutionCheck the printer driver settings Check your media typeError Conditions Clearing Paper JamsTroubleshooting Paper Handling Printing SpecificationsPrinting Method Paper SizePrint Speed Paper WeightRecommended Paper Types Print Width maxPrint Resolution Printable area for paperPrintable area for envelopes BJ Cartridges General Specifications Bubble Jet printing Automatic feedBJ cartridge Color ManagementForm feed Error DiffusionFont GammaInk Cartridge Storage Box High Speed Error DiffusionHue IntensityParallel interface Noise levelOrientation PitchResolution Printable areaPrinter driver Glossary Index Index Index Index Index Index FCC Regulations Bubble Jet Printer Model K10902Canadian Radio Interference Regulations