Canon BJC-5100 user manual Printing Halts, Printout Is Unsatisfactory

Printing Halts

Cause	Solution
The print job may	Check the POWER/ERROR light
be a finely detailed	If the POWER/ERROR light is slowly flashing, then the
photograph or	printer is operating normally. The printer requires more
illustration	time to process a finely detailed illustration or photograph.
Other programs are	Exit other programs
running	Some programs running in the background may take up
	resources that cause printing to go slow. Quit all other
	programs except the current printing one.
Printer has been	Allow the printer to cool down
operating for	Interrupt printing at a convenient point, turn the printer
a long time	off and wait for at least 15 minutes for the printer to cool.
	The print heads may occasionally overheat during a long
	print job. If the print heads overheat, printing will pause at
	the end of a pass across the page to allow time for the print
	heads to cool and then will re-start after a brief interval.

CTo avoid minor burns, do not touch the print heads or the surrounding area.

Printout Is Unsatisfactory

Printout faint or colors are wrong

Cause	Solution
Print head nozzles in	Print a Nozzle Check Pattern
one of the BJ cartridges	Check the status of the print heads (see page 4-3). Clean
are clogged or one of	the print heads (see page 4-6). Replace the BJ tanks as
the inks has run out	necessary (see page 4-16).
Protective cap or tape	Remove the protective cap and tape
have been reattached	Install the BJ cartridge again (see page 4-11) and clean the
to the BJ cartridge	print heads (see page 4-6).
Not printing on correct	Reload the print media
side of the media	Make sure that you load the media with the correct print
	side up.

5-8 Troubleshooting Chapter 5