Canon BJC-5100 user manual Paper Does Not Feed From Sheet Feeder

Page 82

Paper Does Not Feed From Sheet Feeder

Cause	Solution
Paper is too thick	Feed manually
	Paper within the range of 17 to 28 lb (64 to 105 g/m2) can
	be loaded in the sheet feeder. Thicker paper must be fed
	manually one at a time from the back of the printer. The
	printer does not support paper thicker than 0.8 mm.
Sheet feeder	Check sheet feeder capacity
overloaded	Check that you do not exceed the sheet feeder capacity.
	Paper will not feed correctly if you exceed the specified
	number of sheets. (See page 3-6.)
Paper support not	Raise the paper support
raised	The paper support should be raised unless you are loading
	envelopes. If the paper support is not raised, the media will
	not slide fully into the paper feed slot and will not feed
	into the printer correctly.
Paper wrinkled or	Check that you are using appropriate media
curled	Paper that is folded, curled, or crumpled will not feed into
	the printer correctly, and may also cause paper jams.
Paper surface is slick	Feed single sheets
	If the paper surface is very slick, try feeding one sheet
	at a time in the sheet feeder. Also, you can change the
	Halftoning Method to Error Diffusion mode to slow
	down the paper feeding speed. Open the Canon BJC-5100
	Properties dialog box. On the Settings tab, click Customize
	and then choose Error Diffusion from the Halftoning
	Method menu. This will slightly reduce the paper
	pick-up speed.

NSee page 5-11 for details on clearing a paper jam.

5-4 Troubleshooting

Chapter 5

Image 82

Contents BJC-5100 Disclaimer CopyrightTrademarks Quick Start Guide Using Your DocumentationConventions User’s ManualPage Contents Performing Printer Maintenance Through the Printer Driver Introduction Supplies and Accessories BJ Cartridges and BJ TanksCanon Specialty Papers Canon Customer Care Center Important Safety Instructions Servicing the PrinterIntroduction Introduction Introduction Understanding the Printer Driver Make sure Printing a DocumentStart your CanonUsing the Printer Driver in Windows Settings Tab Custom Settings Troubleshooting Tab Maintenance Tab Windows 98 and Windows 95 Tabs General TabDetails Tab Color Management Tab Windows NT 4.0 Tabs Ports Tab Scheduling Tab Sharing Tab Security Tab Printing Speed Versus Color Specifying Your Printing Options on the Windows TabsWays to Improve Print Speed in Windows Using the Printer With Windows Selecting Paper Types Plain PaperGlossy Photo Cards High Gloss Photo FilmGlossy Photo Paper Banner PaperBubble Jet Paper water resistant High Resolution PaperShirt Transfers Greeting Cards Fabric SheetsTransparencies Paper GuidelinesAssorted Paper Starter Kit Paper Sizes Paper Size MeasurementsMedia Types Media Method Limit SheetsLoading Paper Automatically Feeding PaperMake sure the printer is turned on Auto Feed Guidelines Check Manually Feeding PaperInsert Set up your Printing on Envelopes Slide a stack of envelopes into the sheet feeder until it Using Canon’s Specialty Papers Specialty Paper GuidelinesPaper type Drying time approx Using the Cleaning Sheet Canon’s High Resolution PaperSet up Fabric Sheet Printing on a Fabric SheetInsert the sheet with the cloth side out toward you Dry Printing on Banner Paper At a crease Feed slotClear space in front of the paper output slot of the printer Output Paper Handling Maintaining the Printer Printer GuidelinesCleaning the Printer Printing a Test Print Performing Printer Maintenance Through the Printer Driver Aligning the Print Heads Cleaning the Print Heads Saving Power BC-21e Color BJ Cartridge BJ Cartridge GuidelinesChoosing Which BJ Cartridges to Use BC-22e Photo BJ CartridgeReplacing BJ Cartridges and BJ Tanks BJ Cartridge and BJ Tank Maintenance Replacing a BJ Cartridge Open the printer cover Open the cartridge holder Store or Out of its Protective PackagingMaterial From CartridgeClose the printer cover Replacing a BJ Tank in the BC-21e Color BJ Cartridge Take the newRemove A plastic bag to keep from spilling any residual inkClose the blue cartridge holder cover Storing a BJ Cartridge OpenCarefully set CloseTransporting the Printer Turn offPack the printer Troubleshooting Identifying Your Printer ProblemBasic Problems NO. ABCCannot Install the Printer Driver Cause SolutionPaper Does Not Feed From Sheet Feeder An Error Message Appears Printer driver again Check the status of the printer port LPT1Driver Check your memory Clean up your hard diskReinstall the printer driver Rebuild the document and print it againPrinting Halts Printout Is UnsatisfactoryChange the WPS driver port setting or delete the WPS driver Try to use another printer cablePause the printer CauseSolutionCheck the printer driver settings Check your media typeError Conditions Clearing Paper JamsTroubleshooting Paper Handling Printing SpecificationsPrinting Method Paper SizePrint Speed Paper WeightRecommended Paper Types Print Width maxPrintable area for paper Print ResolutionPrintable area for envelopes BJ Cartridges General Specifications Bubble Jet printing Automatic feedBJ cartridge Color ManagementForm feed Error DiffusionFont GammaInk Cartridge Storage Box High Speed Error DiffusionHue IntensityParallel interface Noise levelOrientation PitchPrintable area ResolutionPrinter driver Glossary Index Index Index Index Index Index FCC Regulations Bubble Jet Printer Model K10902Canadian Radio Interference Regulations