Troubleshooting
The Remote Control is not Working
Possible Cause | Try This |
The distance between | • Aim the remote control at the remote control receiver on the |
the remote control and | printer and bring it closer. |
the printer is too long/ | • Remove the obstruction if there is any impediment between the |
there is an obstruction | remote control and the printer. |
| • The remote control may operate improperly if strong light such |
| as sunlight hits the remote control receiver. Change the |
| installation location, or reduce the light with curtains. |
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The battery is out of use. | Replace with the new battery if the remote control does not work. |
| See “Setting or Replacing the Battery” on page 10. |
| The lithium coin cell battery CR2025 is available for this remote |
| control. Purchase the commercial battery for replacement. |
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|
A Message is Displayed on TV
If a message is displayed on TV, take the corresponding countermeasure described below.
Message/Error | Try This |
No photos stored in a | Photo data edited or processed on the computer should be printed |
memory card. | from the computer, not from the camera. |
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Ink tank may have been | • If the ink tank has been replaced with a new one. |
replaced. | Select Yes to reset the ink counter. |
| See “Resetting the Ink Counter” on page 62. |
| • If the ink tank has been removed for a certain period (the ink |
| tank has not been replaced) |
| Select No on the dialog box described above. |
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Ink is almost empty. | The '!' show a low ink level in the ink tank. A new ink tank |
| Color) should be prepared. |
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Waste ink absorber* | Press the RESUME/CANCEL button to recover from the error. |
almost full. | You can print photos for a while but you cannot print any more |
| photos when the waste ink absorber becomes full. Contact a Canon |
| service representative. |
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|
The memory card utility started on the computer has | |
enabled. | the card slot. When the card slot is |
| cannot print photos. |
| When you have finished writing data to the card, select the read- |
| only mode. For the cancellation procedure, refer to the |
| User’s Guide. |
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Cannot communicate | Disconnect the camera cable, press the printer's RESUME/CANCEL |
with a connected device. | button and reconnect the cable. |
| If the error is still unresolved, there is a possibility that you are |
| using a digital camera or digital video camcorder that is not |
| supported by this printer. Use digital cameras or video camcorders |
| that are compatible with this printer. |
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