Canon DS700 manual Paper Does Not Feed Properly

Page 70

Troubleshooting

note

POWER lamp flashes alternately green and orange

An error that requires contacting a Canon service representative may have occurred. Disconnect the cable from the printer, and then turn the printer off and unplug the printer from the power supply. After waiting 10 minutes, plug the power cord back in and turn on the printer. If the problem remains, contact a Canon service representative.

Paper Does Not Feed Properly

Possible Cause

Try This

Inappropriate paper type	Check to see if the paper you are printing on is too thin or curled.
used	See “Print Media to Avoid” on page 18.
Paper feed roller is dirty	Follow the steps described below to clean the paper feed rollers.
	If post cards do not feed properly, even after correcting any paper
	curl, clean the paper feed roller.
	1. Ensure that the printer is turned on.
	2. Load a few sheet of Canon 4"×6"/101.6×152.4 mm paper with
	print side facing down.
	3. Hold the RESUME/CANCEL button down and release after the
	POWER lamp flashes three times, then feed all of the paper.
	After feeding all of the paper, the printer operates for few minutes
	and stops.
	If the situation is not improved, repeat the same operation for a
	few times.
Paper Jams	(1)Slowly pull the paper out from the back of the printer or, from
	the front of the printer.
	• If the paper does not come out from the front of the printer or
	the back of the printer, or the paper tears and some of it is left
	in the printer, turn the printer off, then open the cover and
	remove the piece of paper. Do not touch internal parts in the
	printer.
	• If you cannot extract the paper, turn the printer off, and then
	turn it back on.
	The remaining paper will be ejected automatically.
	(2)Close the cover and reload the paper into the paper support,
	then press the RESUME/CANCEL button on the printer.
	• If you have turned on the power again, redo the printing.
	• If you cannot reach or remove the torn paper, do not attempt
	to disassemble the printer yourself. Contact a Canon service
	representative.

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Contents Photo Printing Guide Exif Print Contents Introduction TroubleshootingAppendix Power Cord Easy Setup InstructionsUnpack the Printer Remove the tape from the printer Preparing the PrinterPlace the printer on a flat surface Tape position is subject to changeRemove the protective cap from the print head Installing the Print HeadPress the lock button, then raise the lock lever Place the print head in the holderTake out the ink tank Installing an Ink TankLock the print head into place by lowering the lever Hold the ink tank as shownPrinter Printer Parts and Their FunctionCover Power Button Buttons on the Remote ControlSupplied power cord Move to the left if ink smudges or the printedCopies +- Buttons Settings ButtonPrinter Parts and Their Function Search Button FeetCLASS1 LED Product Menu Screen Page Check the following before connecting the printer to the TV Preparation When Using the Printer with the TV„ Connecting to TV Displaying a Photo on TVTurn on TV and the printer „ Turning off TV and the printerConnect to TV Check the following before turning off TV and the printerSupported memory cards are as follows Using a Memory Card„ Memory Cards Supported by this printer SupportsTurn on For xD-Picture Card, use the compliant adapter „ Inserting a Memory CardInsert only a single type of memory card Turn on„ Removing a Memory Card Card eject button Indicator lampIf you use other cards „ Loading the Print Media Loading Paper„ Print Media to Avoid Turn on the printerLoad the paper Prepare to load paper101.6 × 152.4mm Photo stickers ×6 paper 101.6×152.4 mm Photo Paper Plus Glossy ×6 up to 20 sheets „ Media Types for Card Direct PrintingPhoto Paper Pro 101.6×152.4 mm ×6 up to 20 sheets Paper ×6 up to 20 sheets Credit CardViewing and Printing from the TV Overview Enjoy Photos on TV and Printing -Basic„ Viewing Each Photo on TV and Printing-Photo Gallery Enjoy Photos on TV and Printing -Basic Menu Screen Select Photo GallerySelect the photo to print Use the WX buttons to selectConfirm the Page size and Media type Confirm the settingsStart printing Press the Copies +/CopiesPhoto Print Prepare to printSelect Photo Print Press the OK buttonUse the Copies +/Copies Cancel allSpecify the number of copies to print Previous„ Specifying the Layout Enjoy Photos on TV and Printing -AdvancedSelecting Various Print Option-Print Studio Photo×2 Photo×4 Photo×8Select the paste method Select Layout printSpecify the layout Paste allPaste photos one by one „ Printing Stickers from a Favorite PhotoStickers ×16 Select Sticker print Select Print all „ Printing All PhotosYou can print all photos saved on a memory card „ Printing a Photo List-Print Index Select Print indexSelect Dpof print Press Settings button Handy Functions and Settings„ Specifying the Paper and Other Settings Settings screen is displayedPrints with a border Borderless printPrints on the whole paper without a border Date print Prints the date the photo was takenSpecify the target range „ Searching for Photos with the Shooting Date-SearchPress the Search button Press the buttonSelect Date format „ Setting the Date Display FormatSelect Tool Box from the menu You can change the format of data printingSelect a language for display „ Changing the Language DisplayedYou can change the language displayed on TV „ Resetting All Settings Use the button to select Yes and then press the buttonConnecting to a Digital Camera Printing Photographs Directly from a Digital CameraPage Direct Printing from PictBridge-compatible Digital Cameras „ Confirming or Changing the Camera SettingsAbout the Settings Explained Below Card SizeAbout Layout Paper type Photo„ Media Types for Digital Camera Card #1 Card #2 Card #3Prepare settings Setting the Media Type, Page Size, and Layout„ Displaying and Setting the Infrared print Screen Printing Photos with Infrared Compatible Mobile PhonesSelect Infrared print „ Other Setting ItemsSize Sticker Start Infrared Communication Performing Infrared Printing„ Printing a Photo with a Mobile Phone and the Printer Turn on the printer Load the paper See Loading Paper onDisplay a photo taken with a mobile phone on TV „ Printing a Photo by Displaying it on TVDisplay Photo received via infrared screen is displayed Start Printing Printing with the computer Installing the Printer Driver„ Installing the Printer Driver-Windows Prepare the PrinterInstallation will begin Click Easy InstallRead the License Agreement, then click Yes to continue Next „ Installing the Printer Driver-MacintoshWhen the Installation Results window appears, click OK For U.S. customer onlyDouble-clickSELPHY DS700 xxx.pkg Software installation is completeSoftware installation will start Double-click the Memory Card Utility folderInstallation Double-clickMemory Card Utility 300.mpkg„ How to View the User’s Guide-Macintosh How to View the User’s Guide„ How to View the User’s Guide-Windows „ User’s Guide Table of ContentsPrint Head Deep Cleaning on Printing MaintenancePrint Head Cleaning on Printing the Nozzle Check Pattern on„ Printing the Nozzle Check Pattern When no white stripes appearWhen White stripes appear Print the Nozzle Check PatternStart Print Head Cleaning „ Print Head CleaningConnect TV to the printer and turn them on „ Print Head Deep Cleaning Start Print Head Deep CleaningPrint the Pattern „ Aligning the Print HeadAlign the Print Head Open the cover Replacing an Ink Tank„ Replacing an Ink Tank Ink tank BCI-16 ColorInsert the ink tank Prepare a replacement ink tankRemove the empty ink tank Print head holder moves to the rightReset the ink counter „ Resetting the Ink CounterTo reset the ink counter from Tool Box „ How Low Ink Warning Setting Works Troubleshooting Nothing is Displayed on TV/Image is PoorRemote Control is not Working Message is Displayed on TVSelect Tool Box and then press the OK button Error codeSelect Off and then press the OK button Handling Error Messages Paper Does Not Feed Properly Media type is not Ink tank is not installedCleaning on Print head is misalignedPrinted Surface is Scratched or Ink Blots Select Ink drying wait time Select Long or Longer and then press the OK buttonIts peripheral components PrintingDown PhoneCannot Print Properly from the Digital Camera Service representative as early as possible Install a print head. See Installing the Print Head onDefective. Contact a Canon service representative Printer errorClick Start Over on the Installation Cannot Install the Printer DriverFailure screen Specifications AppendixCamera Direct Print Safety Precautions Cleaning the printerAppendix „ Color Printer Model K10248 DS700 Regulatory InformationFor 220-240V, 50/60Hz model „ Remote Control K30240 RC-10 „ Canadian Radio Interference RegulationsIndex IndexPhoto Print Printing a Photo by Displaying it on TV Xxxxxx Canon INC.2004