Canon DS700 manual Handling Error Messages

Page 69

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of	Possible Cause	Try This
Flashes

Two flashes	Printer is out of	Reload paper and press the RESUME/CANCEL button.
	paper

Three flashes	Paper jam	If a paper jam occurs, clear the jammed paper; reload
		paper in the printer, then press the RESUME/CANCEL
		button.
		See “Paper Jams” on page 68.

Five flashes	Print head not	Install print head.
	installed/Defective	See “Installing the Print Head” on page 5.
	print head	If the print head is already installed, press the POWER
		button to turn off the printer, and press the POWER
		button again to turn on the printer. If the same error
		occurs, the print head may be defective. Contact a
		Canon service representative.

Eight flashes	Waste ink absorber*	The printer has a built-in waste ink absorber to hold the
	almost full	ink consumed during print head cleaning. Eight flashes
		indicate that this absorber is nearly full. Press the
		RESUME/CANCEL button to clear the error so printing
		can continue.
		Contact a Canon service representative.

Nine flashes	A specified period of	Disconnect the camera cable, press the printer’s
	time has lapsed	RESUME/CANCEL button and reconnect the cable.
	without receiving a	If the error is still unresolved, there is a possibility that
	response from the	you are using a digital camera or digital video
	digital camera/The	camcorder that is not supported by this printer. Use
	digital camera	digital cameras or video camcorders that are
	connected is not	compatible with this printer.
	compatible with this
	printer

Twelve	Ink tank is not	If an ink tank is not installed, install it. If an ink tank is
flashes	installed	installed, push the PUSH mark on the ink tank to ensure
		it has snapped firmly into place.

67

Image 69

Contents Photo Printing Guide Exif Print Contents Troubleshooting IntroductionAppendix Easy Setup Instructions Power CordUnpack the Printer Place the printer on a flat surface Preparing the PrinterRemove the tape from the printer Tape position is subject to changePress the lock button, then raise the lock lever Installing the Print HeadRemove the protective cap from the print head Place the print head in the holderLock the print head into place by lowering the lever Installing an Ink TankTake out the ink tank Hold the ink tank as shownPrinter Parts and Their Function PrinterCover Supplied power cord Buttons on the Remote ControlPower Button Move to the left if ink smudges or the printedPrinter Parts and Their Function Search Button Settings ButtonCopies +- Buttons FeetCLASS1 LED Product Menu Screen Page „ Connecting to TV Preparation When Using the Printer with the TVCheck the following before connecting the printer to the TV Displaying a Photo on TVConnect to TV „ Turning off TV and the printerTurn on TV and the printer Check the following before turning off TV and the printer„ Memory Cards Supported by this printer Using a Memory CardSupported memory cards are as follows SupportsInsert only a single type of memory card „ Inserting a Memory CardTurn on For xD-Picture Card, use the compliant adapter Turn onCard eject button Indicator lamp „ Removing a Memory CardIf you use other cards „ Print Media to Avoid Loading Paper„ Loading the Print Media Turn on the printerPrepare to load paper Load the paper101.6 × 152.4mm Photo stickers ×6 paper Photo Paper Pro 101.6×152.4 mm ×6 up to 20 sheets „ Media Types for Card Direct Printing101.6×152.4 mm Photo Paper Plus Glossy ×6 up to 20 sheets Paper ×6 up to 20 sheets Credit CardEnjoy Photos on TV and Printing -Basic Viewing and Printing from the TV Overview„ Viewing Each Photo on TV and Printing-Photo Gallery Select the photo to print Select Photo GalleryEnjoy Photos on TV and Printing -Basic Menu Screen Use the WX buttons to selectStart printing Confirm the settingsConfirm the Page size and Media type Press the Copies +/CopiesSelect Photo Print Prepare to printPhoto Print Press the OK buttonSpecify the number of copies to print Cancel allUse the Copies +/Copies PreviousSelecting Various Print Option-Print Studio Enjoy Photos on TV and Printing -Advanced„ Specifying the Layout Photo×2 Photo×4 Photo×8Specify the layout Select Layout printSelect the paste method Paste all„ Printing Stickers from a Favorite Photo Paste photos one by oneStickers ×16 Select Sticker print „ Printing All Photos Select Print allYou can print all photos saved on a memory card Select Print index „ Printing a Photo List-Print IndexSelect Dpof print „ Specifying the Paper and Other Settings Handy Functions and SettingsPress Settings button Settings screen is displayedPrints on the whole paper without a border Borderless printPrints with a border Date print Prints the date the photo was takenPress the Search button „ Searching for Photos with the Shooting Date-SearchSpecify the target range Press the buttonSelect Tool Box from the menu „ Setting the Date Display FormatSelect Date format You can change the format of data printing„ Changing the Language Displayed Select a language for displayYou can change the language displayed on TV Use the button to select Yes and then press the button „ Resetting All SettingsPrinting Photographs Directly from a Digital Camera Connecting to a Digital CameraPage About the Settings Explained Below „ Confirming or Changing the Camera SettingsDirect Printing from PictBridge-compatible Digital Cameras Card SizePaper type Photo About LayoutCard #1 Card #2 Card #3 „ Media Types for Digital Camera„ Displaying and Setting the Infrared print Screen Setting the Media Type, Page Size, and LayoutPrepare settings Printing Photos with Infrared Compatible Mobile Phones„ Other Setting Items Select Infrared printSize Sticker „ Printing a Photo with a Mobile Phone and the Printer Performing Infrared PrintingStart Infrared Communication Turn on the printer Load the paper See Loading Paper on„ Printing a Photo by Displaying it on TV Display a photo taken with a mobile phone on TVDisplay Photo received via infrared screen is displayed Start Printing „ Installing the Printer Driver-Windows Installing the Printer DriverPrinting with the computer Prepare the PrinterClick Easy Install Installation will beginRead the License Agreement, then click Yes to continue When the Installation Results window appears, click OK „ Installing the Printer Driver-MacintoshNext For U.S. customer onlySoftware installation will start Software installation is completeDouble-clickSELPHY DS700 xxx.pkg Double-click the Memory Card Utility folderDouble-clickMemory Card Utility 300.mpkg Installation„ How to View the User’s Guide-Windows How to View the User’s Guide„ How to View the User’s Guide-Macintosh „ User’s Guide Table of ContentsPrint Head Cleaning on Printing MaintenancePrint Head Deep Cleaning on Printing the Nozzle Check Pattern onWhen White stripes appear When no white stripes appear„ Printing the Nozzle Check Pattern Print the Nozzle Check Pattern„ Print Head Cleaning Start Print Head CleaningConnect TV to the printer and turn them on Start Print Head Deep Cleaning „ Print Head Deep Cleaning„ Aligning the Print Head Print the PatternAlign the Print Head „ Replacing an Ink Tank Replacing an Ink TankOpen the cover Ink tank BCI-16 ColorRemove the empty ink tank Prepare a replacement ink tankInsert the ink tank Print head holder moves to the right„ Resetting the Ink Counter Reset the ink counterTo reset the ink counter from Tool Box „ How Low Ink Warning Setting Works Nothing is Displayed on TV/Image is Poor TroubleshootingMessage is Displayed on TV Remote Control is not WorkingError code Select Tool Box and then press the OK buttonSelect Off and then press the OK button Handling Error Messages Paper Does Not Feed Properly Cleaning on Ink tank is not installedMedia type is not Print head is misalignedPrinted Surface is Scratched or Ink Blots Select Long or Longer and then press the OK button Select Ink drying wait timeDown PrintingIts peripheral components PhoneCannot Print Properly from the Digital Camera Defective. Contact a Canon service representative Install a print head. See Installing the Print Head onService representative as early as possible Printer errorCannot Install the Printer Driver Click Start Over on the InstallationFailure screen Appendix SpecificationsCamera Direct Print Cleaning the printer Safety PrecautionsAppendix Regulatory Information „ Color Printer Model K10248 DS700For 220-240V, 50/60Hz model „ Canadian Radio Interference Regulations „ Remote Control K30240 RC-10Index IndexPhoto Print Printing a Photo by Displaying it on TV Xxxxxx Canon INC.2004