Canon DS700 manual Cannot Print Properly from the Digital Camera

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Troubleshooting

Cannot Print Properly from the Digital Camera

The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them.

*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.

note

•PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your printer for direct printing.

•This section describes errors that are indicated on Canon-brand PictBridge- or Bubble Jet Direct-compatible cameras. The error messages and operations may vary depending on the camera you are using.

For errors on non-Canon PictBridge-compatible cameras, count the number of flashes the POWER lamp on the printer makes and check for the cause of the error and take the appropriate action. For details, See “Handling Error Messages” on page 67.

•Connecting a digital camera not compatible with “PictBridge” or “Bubble Jet Direct” makes the POWER lamp on your printer flash nine times. In such a case, unplug the cable connecting the camera to the printer, press the RESUME/CANCEL button on the printer.

•A communication time out occurs if printing takes a long time or if it takes too much time to send data. This may stop printing. In such a case, disconnect the cable between the printer and the camera, press the RESUME/CANCEL button on the printer, and reconnect the cable between the printer and the camera. Then, turn the camera on, if it does not automatically turn on. If the problem is still unresolved, select some other photo and check if it can be printed or not.

•The print head nozzles may be clogged if printing becomes faint or colors are incorrect.

See “When Printing Becomes Faint or Colors are Incorrect” on page 55.

•If the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper.

If printed surface is scratched even if the appropriate media type is used, set the paper thickness lever on the left. See “Printing Maintenance” on page 55.

•For the errors indicated on the camera and their solution, also refer to the user’s manual of the camera. For other troubles on the digital camera, contact the manufacturer.

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Contents Photo Printing Guide Exif Print Contents Troubleshooting IntroductionAppendix Easy Setup Instructions Power CordUnpack the Printer Tape position is subject to change Preparing the PrinterPlace the printer on a flat surface Remove the tape from the printerPlace the print head in the holder Installing the Print HeadPress the lock button, then raise the lock lever Remove the protective cap from the print headHold the ink tank as shown Installing an Ink TankLock the print head into place by lowering the lever Take out the ink tankPrinter Parts and Their Function PrinterCover Move to the left if ink smudges or the printed Buttons on the Remote ControlSupplied power cord Power ButtonFeet Settings ButtonPrinter Parts and Their Function Search Button Copies +- ButtonsCLASS1 LED Product Menu Screen Page Displaying a Photo on TV Preparation When Using the Printer with the TV„ Connecting to TV Check the following before connecting the printer to the TVCheck the following before turning off TV and the printer „ Turning off TV and the printerConnect to TV Turn on TV and the printerSupports Using a Memory Card„ Memory Cards Supported by this printer Supported memory cards are as followsTurn on „ Inserting a Memory CardInsert only a single type of memory card Turn on For xD-Picture Card, use the compliant adapterCard eject button Indicator lamp „ Removing a Memory CardIf you use other cards Turn on the printer Loading Paper„ Print Media to Avoid „ Loading the Print MediaPrepare to load paper Load the paper101.6 × 152.4mm Photo stickers ×6 paper Paper ×6 up to 20 sheets Credit Card „ Media Types for Card Direct PrintingPhoto Paper Pro 101.6×152.4 mm ×6 up to 20 sheets 101.6×152.4 mm Photo Paper Plus Glossy ×6 up to 20 sheetsEnjoy Photos on TV and Printing -Basic Viewing and Printing from the TV Overview„ Viewing Each Photo on TV and Printing-Photo Gallery Use the WX buttons to select Select Photo GallerySelect the photo to print Enjoy Photos on TV and Printing -Basic Menu ScreenPress the Copies +/Copies Confirm the settingsStart printing Confirm the Page size and Media typePress the OK button Prepare to printSelect Photo Print Photo PrintPrevious Cancel allSpecify the number of copies to print Use the Copies +/CopiesPhoto×2 Photo×4 Photo×8 Enjoy Photos on TV and Printing -AdvancedSelecting Various Print Option-Print Studio „ Specifying the LayoutPaste all Select Layout printSpecify the layout Select the paste method„ Printing Stickers from a Favorite Photo Paste photos one by oneStickers ×16 Select Sticker print „ Printing All Photos Select Print allYou can print all photos saved on a memory card Select Print index „ Printing a Photo List-Print IndexSelect Dpof print Settings screen is displayed Handy Functions and Settings„ Specifying the Paper and Other Settings Press Settings buttonDate print Prints the date the photo was taken Borderless printPrints on the whole paper without a border Prints with a borderPress the button „ Searching for Photos with the Shooting Date-SearchPress the Search button Specify the target rangeYou can change the format of data printing „ Setting the Date Display FormatSelect Tool Box from the menu Select Date format„ Changing the Language Displayed Select a language for displayYou can change the language displayed on TV Use the button to select Yes and then press the button „ Resetting All SettingsPrinting Photographs Directly from a Digital Camera Connecting to a Digital CameraPage Card Size „ Confirming or Changing the Camera SettingsAbout the Settings Explained Below Direct Printing from PictBridge-compatible Digital CamerasPaper type Photo About LayoutCard #1 Card #2 Card #3 „ Media Types for Digital CameraPrinting Photos with Infrared Compatible Mobile Phones Setting the Media Type, Page Size, and Layout„ Displaying and Setting the Infrared print Screen Prepare settings„ Other Setting Items Select Infrared printSize Sticker Turn on the printer Load the paper See Loading Paper on Performing Infrared Printing„ Printing a Photo with a Mobile Phone and the Printer Start Infrared Communication„ Printing a Photo by Displaying it on TV Display a photo taken with a mobile phone on TVDisplay Photo received via infrared screen is displayed Start Printing Prepare the Printer Installing the Printer Driver„ Installing the Printer Driver-Windows Printing with the computerClick Easy Install Installation will beginRead the License Agreement, then click Yes to continue For U.S. customer only „ Installing the Printer Driver-MacintoshWhen the Installation Results window appears, click OK NextDouble-click the Memory Card Utility folder Software installation is completeSoftware installation will start Double-clickSELPHY DS700 xxx.pkgDouble-clickMemory Card Utility 300.mpkg Installation„ User’s Guide Table of Contents How to View the User’s Guide„ How to View the User’s Guide-Windows „ How to View the User’s Guide-MacintoshPrinting the Nozzle Check Pattern on Printing MaintenancePrint Head Cleaning on Print Head Deep Cleaning onPrint the Nozzle Check Pattern When no white stripes appearWhen White stripes appear „ Printing the Nozzle Check Pattern„ Print Head Cleaning Start Print Head CleaningConnect TV to the printer and turn them on Start Print Head Deep Cleaning „ Print Head Deep Cleaning„ Aligning the Print Head Print the PatternAlign the Print Head Ink tank BCI-16 Color Replacing an Ink Tank„ Replacing an Ink Tank Open the coverPrint head holder moves to the right Prepare a replacement ink tankRemove the empty ink tank Insert the ink tank„ Resetting the Ink Counter Reset the ink counterTo reset the ink counter from Tool Box „ How Low Ink Warning Setting Works Nothing is Displayed on TV/Image is Poor TroubleshootingMessage is Displayed on TV Remote Control is not WorkingError code Select Tool Box and then press the OK buttonSelect Off and then press the OK button Handling Error Messages Paper Does Not Feed Properly Print head is misaligned Ink tank is not installedCleaning on Media type is notPrinted Surface is Scratched or Ink Blots Select Long or Longer and then press the OK button Select Ink drying wait timePhone PrintingDown Its peripheral componentsCannot Print Properly from the Digital Camera Printer error Install a print head. See Installing the Print Head onDefective. Contact a Canon service representative Service representative as early as possibleCannot Install the Printer Driver Click Start Over on the InstallationFailure screen Appendix SpecificationsCamera Direct Print Cleaning the printer Safety PrecautionsAppendix Regulatory Information „ Color Printer Model K10248 DS700For 220-240V, 50/60Hz model „ Canadian Radio Interference Regulations „ Remote Control K30240 RC-10Index IndexPhoto Print Printing a Photo by Displaying it on TV Xxxxxx Canon INC.2004