Actiontec electronic 802PSG Troubleshooting, While saving settings, a Save Timed Out error occurs

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Troubleshooting 6

This chapter contains a list of problems that may be encountered while using the Print Server, and solutions to these problems. Note that the solution may not solve the problem.

The Printer Server Utility does not detect the Print Server

Close down the Utility and restart it.

While saving settings, a “Save Timed Out” error occurs.

Close down the Utility and restart it.

Printer prints strange or nonsensical characters.

First, clear the printer’s queue from the Print Manager (Start, Control Panel, Printer). If the problem persists, power cycle the printer and the Print Server.

Computer is printing to the wrong printer.

Make sure the print port selected is the correct printer port in the Print Server Manager. If the problem persists, power cycle the printer and Print Server.

☞Note: To view a list of frequently asked questions regarding the Print Server, go to the Actiontec Support Web site.

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Contents Wireless Multiport Print Server Table of Contents This page left intentionally blank Package Contents Introduction1Features System RequirementsGetting to Know the Print Server PWR LightWlan Light Printer 1 LightPower Port Printer 3 LightLAN Light P2, P3 PortsReset Button Technical SupportLAN Port Technical SupportThis page left intentionally blank Setting Up Print Server Connecting the Print ServerConfiguring the Print Server To configure the Print ServerSetting Up the Print Server Page Setting Up the Print Server Page Setting Up the Print Server Page Configuring the Printer’s Settings Connecting the Printer Using the Print Server Manager Accessing the Print Server ManagerStatus MAC ID Setup Device InfoPrint Server Name Set User Name/Password Save/CancelSMB Group Name Dhcp Server Queue Serviced by Printer Polling TimeNetware Server Zone Name Printer TypeUpgrade Firmware Printing ProtocolsPort Name Wireless Function Scan for your local Wireless Network Assign Your Wireless Network ManuallyBox. Click Next Disable WEP AsciiAfter configuring, click Next WEP HEXWPA shared key After selecting, click NextContact LocationWizard Using the Print Server Manager Page Report RefreshReboot SearchUsing the Web Administrator Accessing the Web AdministratorTo access the Web Adminsitrator Device Setup Device NameDisplays the Print Server’s device name Printer Server NameWireless LAN Status Model TypeSystem Up Time MAC AddressPrinter SMB Page Setup Wizard Page Using the Web Administrator WEP WPA- shared keyUsing the Web Administrator Page Using the Web Administrator Load Default System ToolsUsing the Web Administrator This page left intentionally blank Accessing Printers From the Network Welcome window appears. Click NextPage Accessing Printers From the Network This page left intentionally blank Troubleshooting While saving settings, a Save Timed Out error occursPrinter Server Utility does not detect the Print Server Printer prints strange or nonsensical charactersThis page left intentionally blank Specifications a Relative Humidity 80 % non-condensing Limited Warranty Year Using Internet Printer Protocol Page Appendix b Using Internet Printer Protocol This page left intentionally blank Access Point GlossaryPage Ssid Page Regulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices All other names are the property of their respective ownersLimited Warranty Actiontec Electronics, Inc North Mary Avenue Sunnyvale, CA Limited Warranty