Wacom 20WSX, DTZ-2000W manual

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Wacom Cintiq® 20WSX

Installation Guide & Hardware Manual for Cintiq 20WSX (DTZ-2000W) English version 1.0, January 15, 2007

Copyright  Wacom Company, Limited, 2007

All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notiﬁcation of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any speciﬁcations and product conﬁgurations at its discretion, without prior notice and without obligation to include such changes in this manual.

DuoSwitch is a trademark, and Cintiq and Wacom are registered trademarks of Wacom Company, Limited.

Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.

ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.

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Contents Page Page Introduction and Overview Physical location Precautions on USE and HandlingTemperature and Humidity EnvironmentHandling Cintiq pen display has a backlight which contains mercury HgPage Contents Contents Package contents Unpacking Your CintiqBearing recess Front feet Setting up the Cintiq standIncline adjustment levers Rear feetUnpacking and mounting the Cintiq pen display Bearing hub Bearing recessAdjusting the display incline Adjusting rotation Using the pen holderRemoving Cintiq from the display stand Cintiq PEN Display Components Front viewRear view Installation System requirementsDVI-D connector LCD monitor installationDVI-I connector VGA connectorApple ADC connector Mini-VGA port LCD monitor cabling diagram Select the option Browse MY Computer for Driver Software Installation Pen tablet cabling diagram Pen tablet installationUSB cable installation Software installation Next stepsPen components Using the penWorking with Your Cintiq Pen operations Working with the tablet controls Using the ExpressKeys Tips Using the Touch Strips Working with your Cintiq Setting up your work area Hints Customizing Opening the control panelCustomization basics Calibrating Cintiq Learning more about Cintiq Working with on screen display settings Adjusting the LCD monitorFactory presets, auto-sync, and user settings To automatically adjust, use the Reset option RESET. Provides two options Adjusting pitch and phase VGA only Power saving Computer mode Sync Video Power consumptionIf the Cintiq power LED does not light, check the following TroubleshootingTesting Cintiq If there is no displayVerify that the tablet and Grip Pen are working Testing the Touch Strips Testing your input tools and pen display controlsTesting the ExpressKeys Airbrush Testing a penPen Display troubleshooting General display problemsVGA problems Pen tablet troubleshooting General problemsTroubleshooting Troubleshooting Troubleshooting Windows-speciﬁc problems Macintosh-speciﬁc problemsTechnical support options Asia Paciﬁc English China Obtaining driver downloadsJapan Korea TaiwanCaring for Cintiq CleaningAppendix To insert a new nib Replacing the pen tipTo remove the old nib Lock screws Optional display conﬁgurationsTo lock Cintiq to the display stand Using an alternate mount or stand To attach Cintiq to a Vesa 100 mounting platformTo remove Cintiq from an alternate mounting platform Appendix Pen and digital ink capabilities in Windows Vista About the Windows Vista Tablet PC Input PanelMacintosh Uninstalling CintiqWindows LCD monitor Product speciﬁcationsCintiq 20WSX model DTZ-2000W general speciﬁcations Display stand Power adapterPen tablet Grip pen model ZP-501EAccessories Purchasing parts and accessories Display adaptersCE declaration Radio and television interferenceFederal Communications Commission FCC notice Warranty North and South America contact Warranty Service in the U.S.A. and CanadaWarranty Service Outside of the U.S.A. and Canada Telephone Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation UE-0364