Wacom DTZ-2000W, 20WSX Obtaining driver downloads, Japan, Asia Pacific English China, Korea Taiwan

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Obtaining driver downloads

Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your Cintiq pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet.

USA, Canada, Central and South America

Worldwide Web:http://www.wacom.com/productsupport Driver downloads.

Europe, Middle East and Africa

Worldwide Web:

http://www.wacom.eu

Software updates.

Anonymous FTP Site:

ftp://ftp.wacom.eu/pub/

Software updates.

Japan

Worldwide Web:http://tablet.wacom.co.jpSoftware updates. (Japanese)

Asia Pacific (English)

Worldwide Web:http://www.wacom-asia.comSoftware updates. (English)

China

Worldwide Web:

http://www.wacom.com.cn

Software updates.

 

 

(Simplified Chinese)

Korea

Worldwide Web:http://www.wacomdigital.co.krSoftware updates. (Korean)

Taiwan

Worldwide Web:

http://www.wacom.com.tw

Software updates.

 

 

(Traditional Chinese)

Troubleshooting

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Contents Page Page Introduction and Overview Environment Precautions on USE and HandlingTemperature and Humidity Physical locationCintiq pen display has a backlight which contains mercury Hg HandlingPage Contents Contents Unpacking Your Cintiq Package contentsRear feet Setting up the Cintiq standIncline adjustment levers Bearing recess Front feetBearing hub Bearing recess Unpacking and mounting the Cintiq pen displayAdjusting the display incline Using the pen holder Adjusting rotationRemoving Cintiq from the display stand Front view Cintiq PEN Display ComponentsRear view System requirements InstallationVGA connector LCD monitor installationDVI-I connector DVI-D connectorApple ADC connector Mini-VGA port LCD monitor cabling diagram Select the option Browse MY Computer for Driver Software Installation USB cable installation Pen tablet installationPen tablet cabling diagram Next steps Software installationWorking with Your Cintiq Using the penPen components Pen operations Working with the tablet controls Using the ExpressKeys Tips Using the Touch Strips Working with your Cintiq Setting up your work area Hints Opening the control panel CustomizingCustomization basics Calibrating Cintiq Learning more about Cintiq Factory presets, auto-sync, and user settings Adjusting the LCD monitorWorking with on screen display settings To automatically adjust, use the Reset option RESET. Provides two options Adjusting pitch and phase VGA only Computer mode Sync Video Power consumption Power savingIf there is no display TroubleshootingTesting Cintiq If the Cintiq power LED does not light, check the followingVerify that the tablet and Grip Pen are working Testing the ExpressKeys Testing your input tools and pen display controlsTesting the Touch Strips Pen Testing a penAirbrush General display problems Display troubleshootingVGA problems General problems Pen tablet troubleshootingTroubleshooting Troubleshooting Troubleshooting Macintosh-specific problems Windows-specific problemsTechnical support options Korea Taiwan Obtaining driver downloadsJapan Asia Pacific English ChinaAppendix CleaningCaring for Cintiq To remove the old nib Replacing the pen tipTo insert a new nib To lock Cintiq to the display stand Optional display configurationsLock screws To attach Cintiq to a Vesa 100 mounting platform Using an alternate mount or standTo remove Cintiq from an alternate mounting platform Appendix About the Windows Vista Tablet PC Input Panel Pen and digital ink capabilities in Windows VistaWindows Uninstalling CintiqMacintosh Cintiq 20WSX model DTZ-2000W general specifications Product specificationsLCD monitor Grip pen model ZP-501E Power adapterPen tablet Display standAccessories Display adapters Purchasing parts and accessoriesFederal Communications Commission FCC notice Radio and television interferenceCE declaration Warranty Warranty Service Outside of the U.S.A. and Canada Warranty Service in the U.S.A. and CanadaNorth and South America contact Wacom China Corporation Wacom Technology Corporation Wacom Europe GmbHTelephone UE-0364
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