Wacom DTZ-2000W, 20WSX Testing your input tools and pen display controls, Testing the ExpressKeys

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Testing your input tools and pen display controls

If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to ﬁrst check the assigned functions or reset them to their default conditions. A quick way to reset a pen to its default settings is to remove it from the TOOL list by clicking on the list’s [ – ] button. After the pen has been removed, place it back onto the display screen surface and the pen will be re-added to the TOOL list with its default settings.

Open the Wacom Tablet control panel and click on the ABOUT button. In the dialog box that appears, click on the DIAGNOSE... button to open the DIAGNOSTICS dialog box. The DIAGNOSTICS dialog box displays dynamic information about the Cintiq pen display tablet and pen. This information is used when testing Cintiq and your input tool(s).

If more than one Cintiq unit is connected to your system, be sure to select the unit for which you are testing in the TABLET INFO column.

Note: When testing your tool buttons, if a button is set to POP-UPMENU or OPEN/RUN..., that function will occur when the button is pressed. In this case you may want to change that button’s function before testing.

Testing the ExpressKeys

1.With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test the ExpressKeys. If you have more than one Cintiq unit connected to your system, be sure to select the unit you are testing from the TABLET INFO column.

2.Test the ExpressKeys by pressing them one at a time. Each time you press a key, its number will be displayed next to either the LEFT KEYS or RIGHT KEYS category, depending on which keys group you are testing.

When you are done, click the CLOSE button to exit the dialog box.

Testing the Touch Strips

1.With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each Touch Strip. If you have more than one Cintiq unit connected to your system, be sure to select the unit you are testing from the TABLET INFO column.

2.Slide your ﬁnger up or down along the entire length of the Touch Strip you want to test. As you touch and move your ﬁnger along the Touch Strip, a number will indicate the current ﬁnger position for the respective Touch Strip next to LEFT TOUCH STRIP or RIGHT TOUCH STRIP.

When you are done, click the CLOSE button to exit the dialog box.

Troubleshooting

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Contents Page Page Introduction and Overview Temperature and Humidity Precautions on USE and HandlingPhysical location EnvironmentCintiq pen display has a backlight which contains mercury Hg HandlingPage Contents Contents Unpacking Your Cintiq Package contentsIncline adjustment levers Setting up the Cintiq standBearing recess Front feet Rear feetBearing hub Bearing recess Unpacking and mounting the Cintiq pen displayAdjusting the display incline Using the pen holder Adjusting rotationRemoving Cintiq from the display stand Front view Cintiq PEN Display ComponentsRear view System requirements InstallationDVI-I connector LCD monitor installationDVI-D connector VGA connectorApple ADC connector Mini-VGA port LCD monitor cabling diagram Select the option Browse MY Computer for Driver Software Installation Pen tablet installation USB cable installationPen tablet cabling diagram Next steps Software installationUsing the pen Working with Your CintiqPen components Pen operations Working with the tablet controls Using the ExpressKeys Tips Using the Touch Strips Working with your Cintiq Setting up your work area Hints Opening the control panel CustomizingCustomization basics Calibrating Cintiq Learning more about Cintiq Adjusting the LCD monitor Factory presets, auto-sync, and user settingsWorking with on screen display settings To automatically adjust, use the Reset option RESET. Provides two options Adjusting pitch and phase VGA only Computer mode Sync Video Power consumption Power savingTesting Cintiq TroubleshootingIf the Cintiq power LED does not light, check the following If there is no displayVerify that the tablet and Grip Pen are working Testing your input tools and pen display controls Testing the ExpressKeysTesting the Touch Strips Testing a pen PenAirbrush General display problems Display troubleshootingVGA problems General problems Pen tablet troubleshootingTroubleshooting Troubleshooting Troubleshooting Macintosh-speciﬁc problems Windows-speciﬁc problemsTechnical support options Japan Obtaining driver downloadsAsia Paciﬁc English China Korea TaiwanCleaning AppendixCaring for Cintiq Replacing the pen tip To remove the old nibTo insert a new nib Optional display conﬁgurations To lock Cintiq to the display standLock screws To attach Cintiq to a Vesa 100 mounting platform Using an alternate mount or standTo remove Cintiq from an alternate mounting platform Appendix About the Windows Vista Tablet PC Input Panel Pen and digital ink capabilities in Windows VistaUninstalling Cintiq WindowsMacintosh Product speciﬁcations Cintiq 20WSX model DTZ-2000W general speciﬁcationsLCD monitor Pen tablet Power adapterDisplay stand Grip pen model ZP-501EAccessories Display adapters Purchasing parts and accessoriesRadio and television interference Federal Communications Commission FCC noticeCE declaration Warranty Warranty Service in the U.S.A. and Canada Warranty Service Outside of the U.S.A. and CanadaNorth and South America contact Wacom Technology Corporation Wacom Europe GmbH Wacom China CorporationTelephone UE-0364