Wacom DTZ-2100D manual Obtaining Driver Downloads, Japan, Asia Pacific English China, Korea Taiwan

Page 55

OBTAINING DRIVER DOWNLOADS

Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your Cintiq pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet.

USA, Canada, Central and South America

Worldwide Web:http://www.wacom.com/productsupport Driver downloads.

Europe, Middle East and Africa

Worldwide Web:

http://www.wacom.eu

Software updates.

Anonymous FTP Site:

ftp://ftp.wacom.eu/pub/

Software updates.

Japan

Worldwide Web:http://tablet.wacom.co.jpSoftware updates. (Japanese)

Asia Pacific (English)

Worldwide Web:http://www.wacom-asia.comSoftware updates. (English)

China

Worldwide Web:

http://www.wacom.com.cn

Software updates.

 

 

(Simplified Chinese)

Korea

Worldwide Web:http://www.wacomdigital.co.krSoftware updates. (Korean)

Taiwan

Worldwide Web:

http://www.wacom.com/tw

Software updates.

 

 

(Traditional Chinese)

Troubleshooting

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Contents Page Page Introduction and Overview Environment Precautions on USE and HandlingTemperature and Humidity Physical LocationHandling UsageCintiq pen display has a backlight which contains mercury Hg Page Contents Appendix TroubleshootingUnpacking Your Cintiq Package ContentsRear feet Setting UP the Cintiq StandIncline adjustment levers Bearing recess Front feetBearing hub Bearing recess Unpacking and Mounting the Cintiq PEN DisplayAdjusting the Display Incline Using the PEN Holder Adjusting RotationRemoving Cintiq from the Display Stand Front View Cintiq PEN Display ComponentsRear View System Requirements InstallationDisplay Installation Apple ADC connector Mini-VGA port Display Cabling Diagram Select the option Browse MY Computer for Driver Software Installation USB Cable Installation PEN Tablet InstallationPEN Tablet USB Cabling Diagram Next steps Software InstallationWorking with Your Cintiq Using the Grip PENEraser DuoSwitch Tip SwitchBasic PEN Operations Working with your Cintiq Touch Strip Tablet ControlsTips Using ExpresskeysUsing the Touch Strips Setting UP Your Work Area Hints Opening the Control Panel CustomizingLearning More about Cintiq Customization Basics Tabs display customizable settings for the selected toolCalibrating Cintiq Factory PRESETS, AUTO-SYNC, and User Settings Adjusting the DisplayOn Screen Display OSD Settings Customizing Language ResetMain Control OSD ControlCustomizing Adjusting Clock and Phase VGA only Computer mode Sync Power SavingVideo Power consumption If there is no display TroubleshootingTesting Cintiq If Cintiq’s power LED does not light, check the followingVerify that the tablet and Grip Pen are working Testing the Expresskeys Testing Controls and Input ToolsTesting the Touch Strips Pen Testing a PENAirbrush General Display Problems Display TroubleshootingVGA Problems General Problems PEN Tablet TroubleshootingTroubleshooting Troubleshooting WINDOWS-SPECIFIC Problems Troubleshooting on MACINTOSH-SPECIFIC ProblemsTechnical Support Options Korea Taiwan Obtaining Driver DownloadsJapan Asia Pacific English ChinaAppendix CleaningCaring for Cintiq To remove the old nib Replacing the PEN TIPTo insert a new nib To lock Cintiq to the display stand Optional Display ConfigurationsLock screws To attach Cintiq to a Vesa 100 mounting platform Using AN Alternate Mount or StandTo remove Cintiq from an alternate mounting platform Appendix PEN and Digital INK Capabilities in Windows Vista About the Windows Vista Tablet PC Input Panel Windows Uninstalling CintiqMacintosh General Specifications Product SpecificationsDisplay Grip PEN Model ZP-501E Power AdapterPEN Tablet Display StandAccessories Ordering Parts and Accessories Federal Communications Commission FCC Notice Radio and Television InterferenceCE Declaration Industry Canada Canada onlyIndustry Canada, Class B Warranty Warranty Service Outside of the U.S.A. and Canada Warranty Service in the U.S.A. and CanadaNorth and South America contact This page intentionally left blank This page intentionally left blank Wacom China Corporation Wacom Technology Corporation Wacom Europe GmbHTelephone UE-0308 E
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