Wacom DTZ-2100D manual Warranty

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WARRANTY

(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)

LIMITED WARRANTY

Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase.

The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom cannot guarantee you uninterrupted service or the correction of any errors.

Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number and instructions for shipping the product to a service location designated by Wacom. You should send the product, shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.

Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period; provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service location and (ii) any loss or damage to the product resulting from such transportation.

Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom’s storage instructions.

Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the sale of the product, shall not be construed as an express warranty that the product will conform or comply with your requirements.

EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.

This Limited Warranty is governed by the laws of the United States of America and the state of Washington.

This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its territories or possessions) and Canada.

Appendix

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Contents Page Page Introduction and Overview Environment Precautions on USE and HandlingTemperature and Humidity Physical LocationHandling UsageCintiq pen display has a backlight which contains mercury Hg Page Contents Appendix TroubleshootingUnpacking Your Cintiq Package ContentsRear feet Setting UP the Cintiq StandIncline adjustment levers Bearing recess Front feetBearing hub Bearing recess Unpacking and Mounting the Cintiq PEN DisplayAdjusting the Display Incline Using the PEN Holder Adjusting RotationRemoving Cintiq from the Display Stand Front View Cintiq PEN Display ComponentsRear View System Requirements InstallationDisplay Installation Apple ADC connector Mini-VGA port Display Cabling Diagram Select the option Browse MY Computer for Driver Software Installation PEN Tablet USB Cabling Diagram PEN Tablet InstallationUSB Cable Installation Next steps Software InstallationWorking with Your Cintiq Using the Grip PENEraser DuoSwitch Tip SwitchBasic PEN Operations Working with your Cintiq Touch Strip Tablet ControlsTips Using ExpresskeysUsing the Touch Strips Setting UP Your Work Area Hints Learning More about Cintiq CustomizingOpening the Control Panel Customization Basics Tabs display customizable settings for the selected toolCalibrating Cintiq On Screen Display OSD Settings Adjusting the DisplayFactory PRESETS, AUTO-SYNC, and User Settings Customizing Language ResetMain Control OSD ControlCustomizing Adjusting Clock and Phase VGA only Video Power consumption Power SavingComputer mode Sync If there is no display TroubleshootingTesting Cintiq If Cintiq’s power LED does not light, check the followingVerify that the tablet and Grip Pen are working Testing the Touch Strips Testing Controls and Input ToolsTesting the Expresskeys Airbrush Testing a PENPen General Display Problems Display TroubleshootingVGA Problems General Problems PEN Tablet TroubleshootingTroubleshooting Troubleshooting WINDOWS-SPECIFIC Problems Troubleshooting on MACINTOSH-SPECIFIC ProblemsTechnical Support Options Korea Taiwan Obtaining Driver DownloadsJapan Asia Pacific English ChinaCaring for Cintiq CleaningAppendix To insert a new nib Replacing the PEN TIPTo remove the old nib Lock screws Optional Display ConfigurationsTo lock Cintiq to the display stand To attach Cintiq to a Vesa 100 mounting platform Using AN Alternate Mount or StandTo remove Cintiq from an alternate mounting platform Appendix PEN and Digital INK Capabilities in Windows Vista About the Windows Vista Tablet PC Input Panel Macintosh Uninstalling CintiqWindows Display Product SpecificationsGeneral Specifications Grip PEN Model ZP-501E Power AdapterPEN Tablet Display StandAccessories Ordering Parts and Accessories Federal Communications Commission FCC Notice Radio and Television InterferenceIndustry Canada, Class B Industry Canada Canada onlyCE Declaration Warranty North and South America contact Warranty Service in the U.S.A. and CanadaWarranty Service Outside of the U.S.A. and Canada This page intentionally left blank This page intentionally left blank Telephone Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation UE-0308 E