Toshiba 165 quick start Cannot discover this equipment

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5 APPENDIX

No	Check...	Yes	No	For Instruction, Go To...

5	Make sure that the device			Set up the NetBIOS name of the
	name for this equipment is			device correctly.
	unique and verify that the
	WINS and/or DNS server
	database are not causing
	potential naming conflicts
	with the network settings on	Next Step
	this equipment. If neces-
	sary, change the network
	settings on this equipment.
	After the communication
	comes back online, can you
	see this equipment in the
	network?

6	If the network environment			Please contact your local network
	is using complex subnet or			support specialist for further
	supernet structures, is the	End		assistance.
	IP address used by this	End
	equipment within the net-
	work structures range of
	valid addresses?

Cannot discover this equipment

Problem description

This equipment is discovered automatically using SNMP.

When Address Book Viewer cannot automatically discover this equipment over the network, the most likely cause is the limitations of the protocols on the supporting computers. In some cases, you need to add or update network components.

The following checklist helps you identify the source of the error ad directs you to where you can find more information about solving it.

No	Check...	Yes	No	For Instruction, Go To...

1	Is the SNMP enabled on			Enable the SNMP (MIB) and con-
	this equipment?			firm the Read Community and
	Is “public” is specify for the	Next Step		Read Write Community setting.
	Read Community?
	Is “private” is specify for the
	Read Write Community?

2	Confirm that the protocol			See the vendor’s Web site for
	suite installed on the client			information about product
	computer has been updated			updates and technical supports.
	with the latest software for
	the given operating system.	Next Step
	If your network only sup-
	ports the IPX/SPX protocol,
	make sure that the most
	current version of Novell Cli-
	ent software is installed.

44 Troubleshooting at Network Printing Setups

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Contents Quick Start Guide for Printing Functions Disclaimer Notice Term Disclaimer of WarrantyGrant of License General Limitation of LiabilityGovernment Restricted Rights Preface Quick Start Guide for Printing Functions This manual Lineup of Our ManualsOperator’s Manual for Copying Functions Lineup of Our Manuals Trademarks Before Reading This ManualSignage in this manual Contents Troubleshooting Default Setting ListTroubleshooting at Network Printing Setups Introduction When the Network Printer Kit is installed Function Enhancement by Option ConfigurationsWhen no options above are installed When the Network Printer Kit and the Fax Kit are installed Items Included in Optional Kits Network Printer Kit optionalAbout the CD-ROM Client Utilities CD-ROMAbout the Client Software Client software for network managementAddress Book Viewer Client software for network fax functionsNetwork Fax Driver About the Client Software System Requirements When only the Network Printer Kit is installed System RequirementsGeneral requirements Printing functionsWhen the Network Printer Kit and the Fax Kit are installed Printing from Macintosh platformPrinting from Unix platform Printing functionSystem Requirements Connecting to a Computer Connecting to the USB Port Connecting to the Network Connecting to the Network Setup Flow Overview of Connecting Configurations Connecting the e-STUDIO165/205Available functions under each connection USB connectionLocal area network connection over TCP/IP Printing functions Network Printer Kit requiredLocal area network connection over IPX/SPX Internet connectionAbout Setups Default setting checkSetup the network document processing system Options Setup contents Descriptions ReferencesDefault Setting Check Description/ReferenceSetup Flow for USB Printing Setup Flow Description/ReferenceSetup Flow for TopAccess Appendix Default Setting List Default settings for network setting GeneralAppleTalk DNS sessionHttp network service Snmp network serviceNetWare session BonjourDefault settings for print service Raw TCP print LPD printIPP print NetWare printTroubleshooting at Network Printing Setups Network setting checklistsTranscribed from Check Yes For Instruction, Go ToIPP printing in a Windows operating system environment Novell printing in a NetWare environment AppleTalk printing in a Macintosh environmentLPR printing in a Macintosh environment IPP printing in a Unix environmentCannot see this equipment Problem descriptionEquipment detection and printing check Cannot discover this equipment Tive Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Client Software CD Now Required File *.DRV on Client CD Count Not Be FoundLocation Does Not Contain Information About Your Hardware Corrective actionProblem with the Current Printer Setup This Port is Currently in UseTroubleshooting Errors in hardwareGeneral errors Cannot print the startCannot print jobs DetailsAlerts Device status indicators TopAccessTopAccess Device tab menu Device status indicators Setup Guide for Printing Functions When printing cannot be performed Printer driver general errors Driver Mapped to Wrong PortClient error for Windows platform Client error for Macintosh platformCannot Print a Job as Expected Using PS Printer Driver Command Line Options Not ProcessedRetrieval of Printer Configuration Failed TopAccess Message Corrective Action Cannot Change Settings on Fonts Tab and Configuration TabTopAccess error messages Troubleshooting Index Index DP-1650/2040 OME06003900 Multifunctional Digital Systems

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