Toshiba 165 quick start Tive

Page 45

No

Check...

Yes

No

For Instruction, Go To...

 

 

 

 

 

3

Print a NIC Configuration

 

 

Configure the proper protocol.

 

page from this equipment.

Next Step

 

 

 

Does this equipment sup-

 

 

 

 

 

 

 

port the same protocol as

 

 

 

 

the network?

 

 

 

 

 

 

 

 

4

Change the protocol set-

 

 

 

 

tings from TopAccess, if

 

 

 

 

necessary, and reboot the

Next Step

 

 

 

equipment for the changes

 

 

 

 

 

 

 

to take effect. Repeat step

 

 

 

 

2. Was the device discov-

 

 

 

 

ered?

 

 

 

 

 

 

 

 

5

Check the NIC Configura-

 

 

Set up the TCP/IP settings cor-

 

tion page. Are the IP

Next Step

 

rectly.

 

Address and subnet mask

 

 

 

 

settings correct?

 

 

 

 

 

 

 

 

6

Check the router to make

 

 

Adjust the router settings.

 

sure it is not filtering out this

Next Step

 

 

 

equipment packets. Is the

 

 

 

 

 

 

 

router processing equip-

 

 

 

 

ment packets correctly?

 

 

 

 

 

 

 

 

7

Can another computer

 

 

Refer to the following section to

 

within the same network

Next Step

 

troubleshoot the condition.

 

segment discover this

 

 

P.39 “Network setting check-

 

equipment?

 

 

lists”

 

 

 

 

 

8

Check the NIC Configura-

 

 

Contact your service representa-

 

tion page. Is the Unit Serial

Next Step

 

tive.

 

Number part of the device

 

 

 

 

name?

 

 

 

 

 

 

 

 

9

Check link activities on the

 

 

 

 

port being used by this

 

 

 

 

equipment and the integrity

 

 

 

 

of the network cable, hub,

End

 

 

 

or switch that connects this

 

 

 

equipment to the network.

 

 

 

 

Replace any network com-

 

 

 

 

ponents that you can tell or

 

 

 

 

suspect are faulty.

 

 

 

 

 

 

 

 

Troubleshooting at Network Printing Setups 45

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Contents Quick Start Guide for Printing Functions Disclaimer Notice Disclaimer of Warranty Grant of LicenseTerm Limitation of Liability Government Restricted RightsGeneral Preface Lineup of Our Manuals Operator’s Manual for Copying FunctionsQuick Start Guide for Printing Functions This manual Lineup of Our Manuals Before Reading This Manual Signage in this manualTrademarks Contents Default Setting List Troubleshooting at Network Printing SetupsTroubleshooting Introduction Function Enhancement by Option Configurations When no options above are installedWhen the Network Printer Kit is installed When the Network Printer Kit and the Fax Kit are installed Network Printer Kit optional Items Included in Optional KitsClient Utilities CD-ROM About the CD-ROMClient software for network management About the Client SoftwareClient software for network fax functions Network Fax DriverAddress Book Viewer About the Client Software System Requirements System Requirements When only the Network Printer Kit is installedGeneral requirements Printing functionsPrinting from Macintosh platform When the Network Printer Kit and the Fax Kit are installedPrinting from Unix platform Printing functionSystem Requirements Connecting to a Computer Connecting to the USB Port Connecting to the Network Connecting to the Network Setup Flow Connecting the e-STUDIO165/205 Overview of Connecting ConfigurationsUSB connection Available functions under each connectionLocal area network connection over TCP/IP Printing functions Network Printer Kit requiredInternet connection Local area network connection over IPX/SPXDefault setting check About SetupsSetup the network document processing system Options Setup contents Descriptions ReferencesDescription/Reference Default Setting CheckSetup Flow Description/Reference Setup Flow for USB PrintingSetup Flow for TopAccess Appendix Default settings for network setting General Default Setting ListAppleTalk DNS sessionSnmp network service Http network serviceNetWare session BonjourLPD print Default settings for print service Raw TCP printIPP print NetWare printNetwork setting checklists Troubleshooting at Network Printing SetupsTranscribed from Check Yes For Instruction, Go ToIPP printing in a Windows operating system environment AppleTalk printing in a Macintosh environment Novell printing in a NetWare environmentIPP printing in a Unix environment LPR printing in a Macintosh environmentProblem description Equipment detection and printing checkCannot see this equipment Cannot discover this equipment Tive Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment File *.DRV on Client CD Count Not Be Found Client Software CD Now RequiredLocation Does Not Contain Information About Your Hardware Corrective actionThis Port is Currently in Use Problem with the Current Printer SetupErrors in hardware TroubleshootingCannot print the start General errorsCannot print jobs DetailsDevice status indicators TopAccess TopAccess Device tab menu Device status indicatorsAlerts Setup Guide for Printing Functions Printer driver general errors Driver Mapped to Wrong Port When printing cannot be performedClient error for Windows platform Client error for Macintosh platformCommand Line Options Not Processed Retrieval of Printer Configuration FailedCannot Print a Job as Expected Using PS Printer Driver Cannot Change Settings on Fonts Tab and Configuration Tab TopAccess error messagesTopAccess Message Corrective Action Troubleshooting Index Index DP-1650/2040 OME06003900 Multifunctional Digital Systems
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