Toshiba 165 quick start Cannot print data to this equipment

5 APPENDIX

Cannot print data to this equipment

Problem description

When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environ- ment. The following checklist will help you identify the source of the error and direct you to infor- mation solving the issue.

No	Check...	Yes	No	For Instruction, Go To...
1	Have you set the protocol			Set up the proper protocol.
	settings so they are compat-
	ible with your network and
	client protocol settings?
	If data sent from a specific
	computer through a network	Next Step
	to this equipment are suc-
	cessfully printed, this could
	be a network configuration
	error, not a hardware mal-
	function or the incorrect
	connection of this equip-
	ment.
2	Have you set up the appro-	Next Step		Check the settings required for
	priate type(s) of print ser-			your printing environment.
	vices should be supported?
3	If you are using Novell print			Set up the NetWare server.
	services, did you set up the
	Novell side of network print-	Next Step
	ing, such as creating print
	servers and attaching the
	print queue?
4	If you set up Novell print			Refer to your Novell PCONSOLE
	services, can you see the	Next Step		or NWAdmin user documentation
	print job using PCONSOLE			for help with using these utilities.
	or NWAdmin?
5	Have you checked the gate-			Set up the TCP/IP correctly.
	way and subnet settings to
	make sure this equipment is	Next Step
	part of the same network
	Gateway as the client from
	which you are trying to
	print?
6	Are other services and com-			Refer to your network documen-
	munications performed over			tation or use a network diagnostic
	the network behaving in the	End		utility to research a network prob-
	normal and expected man-			lem.
	ner?

48 Troubleshooting at Network Printing Setups