Toshiba 165 Client Software CD Now Required, File *.DRV on Client CD Count Not Be Found

Page 49

Printer driver installation error messages

Setup Needs to Copy Windows NT Files

Problem description

The wrong port type was selected from the Printer Ports dialog.

Corrective action

1.Click Cancel until the Add Printer Wizard terminates.

2.Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.

Client Software CD Now Required

Problem description

When adding a new printer driver, the end user did not choose the Have Disk option; instead, he selected the printer name from the Add Printer list.

Corrective action

1.Cancel the Add Printer Wizard.

2.Double-click Add Printer from the Printers folder but, when prompted to locate the driver, click Have Disk.

3.Select Use Existing Driver to add another copy of an existing driver or browse to the subdi- rectory that contains the appropriate *.inf file.

File *.DRV on Client CD Count Not Be Found

Problem description

When adding a new printer driver, the user did not choose the Have Disk option but selected the printer name from the Add Printer list.

Corrective action

1.Cancel the Add Printer Wizard.

2.Double-click Add Printer from the Printers folder, but when prompted to locate the driver, click Have Disk.

3.Browse to the subdirectory that contains the appropriate *.inf file.

Location Does Not Contain Information About Your Hardware

Problem description

The path to the *.inf file selected during driver installation is too far away. In other words, there are too many characters in the directory path.

Corrective action

Copy the directory containing the *.inf file to the local drive and resume installation.

Troubleshooting at Network Printing Setups 49

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Contents Quick Start Guide for Printing Functions Disclaimer Notice Grant of License Disclaimer of WarrantyTerm Government Restricted Rights Limitation of LiabilityGeneral Preface Operator’s Manual for Copying Functions Lineup of Our ManualsQuick Start Guide for Printing Functions This manual Lineup of Our Manuals Signage in this manual Before Reading This ManualTrademarks Contents Troubleshooting at Network Printing Setups Default Setting ListTroubleshooting Introduction When no options above are installed Function Enhancement by Option ConfigurationsWhen the Network Printer Kit is installed When the Network Printer Kit and the Fax Kit are installed Network Printer Kit optional Items Included in Optional KitsClient Utilities CD-ROM About the CD-ROMClient software for network management About the Client SoftwareNetwork Fax Driver Client software for network fax functionsAddress Book Viewer About the Client Software System Requirements System Requirements When only the Network Printer Kit is installedGeneral requirements Printing functionsPrinting from Macintosh platform When the Network Printer Kit and the Fax Kit are installedPrinting from Unix platform Printing functionSystem Requirements Connecting to a Computer Connecting to the USB Port Connecting to the Network Connecting to the Network Setup Flow Connecting the e-STUDIO165/205 Overview of Connecting ConfigurationsUSB connection Available functions under each connectionLocal area network connection over TCP/IP Printing functions Network Printer Kit requiredInternet connection Local area network connection over IPX/SPXDefault setting check About SetupsSetup the network document processing system Options Setup contents Descriptions ReferencesDescription/Reference Default Setting CheckSetup Flow Description/Reference Setup Flow for USB PrintingSetup Flow for TopAccess Appendix Default settings for network setting General Default Setting ListAppleTalk DNS sessionSnmp network service Http network serviceNetWare session BonjourLPD print Default settings for print service Raw TCP printIPP print NetWare printNetwork setting checklists Troubleshooting at Network Printing SetupsTranscribed from Check Yes For Instruction, Go ToIPP printing in a Windows operating system environment AppleTalk printing in a Macintosh environment Novell printing in a NetWare environmentIPP printing in a Unix environment LPR printing in a Macintosh environmentEquipment detection and printing check Problem descriptionCannot see this equipment Cannot discover this equipment Tive Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment File *.DRV on Client CD Count Not Be Found Client Software CD Now RequiredLocation Does Not Contain Information About Your Hardware Corrective actionThis Port is Currently in Use Problem with the Current Printer SetupErrors in hardware TroubleshootingCannot print the start General errorsCannot print jobs DetailsTopAccess Device tab menu Device status indicators Device status indicators TopAccessAlerts Setup Guide for Printing Functions Printer driver general errors Driver Mapped to Wrong Port When printing cannot be performedClient error for Windows platform Client error for Macintosh platformRetrieval of Printer Configuration Failed Command Line Options Not ProcessedCannot Print a Job as Expected Using PS Printer Driver TopAccess error messages Cannot Change Settings on Fonts Tab and Configuration TabTopAccess Message Corrective Action Troubleshooting Index Index DP-1650/2040 OME06003900 Multifunctional Digital Systems

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