Toshiba 165 quick start Troubleshooting, Errors in hardware

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Troubleshooting

This section describes troubleshooting when you have completed the setups of network printing, as shown in the table below. (The items in this table are transcribed from other manuals (in PDF files) of this equipment.)

For troubleshooting at the time of the setups, see the following page:

P.39 “Troubleshooting at Network Printing Setups”

Item	Transcribed from

Errors in hardware	-
General errors
Error messages on the TopAccess screen

When printing cannot be performed	Printing Guide
Errors on client computers in Windows platform
Errors on client computers in Macintosh platform

Printer driver errors	Printing Guide

TopAccess error messages	Setup Guide for Printing Functions

Errors in hardware

Conceivable errors in hardware are as follows:

Malfunctions of system boards, cables or connectors, or their incorrect installation Malfunctions of the standard or optional units of this equipment, or their false operation Damage in system software or firmware in this equipment, or their deterioration

If you assume the error comes from incorrect copying, see the Operator’s Manual for Copying Functions to solve it.

Troubleshooting 51

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Contents Quick Start Guide for Printing Functions Disclaimer Notice Disclaimer of Warranty Grant of LicenseTerm Limitation of Liability Government Restricted RightsGeneral Preface Lineup of Our Manuals Operator’s Manual for Copying FunctionsQuick Start Guide for Printing Functions This manual Lineup of Our Manuals Before Reading This Manual Signage in this manualTrademarks Contents Default Setting List Troubleshooting at Network Printing SetupsTroubleshooting Introduction Function Enhancement by Option Configurations When no options above are installedWhen the Network Printer Kit is installed When the Network Printer Kit and the Fax Kit are installed Network Printer Kit optional Items Included in Optional KitsClient Utilities CD-ROM About the CD-ROMClient software for network management About the Client SoftwareClient software for network fax functions Network Fax DriverAddress Book Viewer About the Client Software System Requirements Printing functions When only the Network Printer Kit is installedSystem Requirements General requirementsPrinting function When the Network Printer Kit and the Fax Kit are installedPrinting from Macintosh platform Printing from Unix platformSystem Requirements Connecting to a Computer Connecting to the USB Port Connecting to the Network Connecting to the Network Setup Flow Connecting the e-STUDIO165/205 Overview of Connecting ConfigurationsPrinting functions Network Printer Kit required Available functions under each connectionUSB connection Local area network connection over TCP/IPInternet connection Local area network connection over IPX/SPXOptions Setup contents Descriptions References About SetupsDefault setting check Setup the network document processing systemDescription/Reference Default Setting CheckSetup Flow Description/Reference Setup Flow for USB PrintingSetup Flow for TopAccess Appendix DNS session Default Setting ListDefault settings for network setting General AppleTalkBonjour Http network serviceSnmp network service NetWare sessionNetWare print Default settings for print service Raw TCP printLPD print IPP printCheck Yes For Instruction, Go To Troubleshooting at Network Printing SetupsNetwork setting checklists Transcribed fromIPP printing in a Windows operating system environment AppleTalk printing in a Macintosh environment Novell printing in a NetWare environmentIPP printing in a Unix environment LPR printing in a Macintosh environmentProblem description Equipment detection and printing checkCannot see this equipment Cannot discover this equipment Tive Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Corrective action Client Software CD Now RequiredFile *.DRV on Client CD Count Not Be Found Location Does Not Contain Information About Your HardwareThis Port is Currently in Use Problem with the Current Printer SetupErrors in hardware TroubleshootingDetails General errorsCannot print the start Cannot print jobsDevice status indicators TopAccess TopAccess Device tab menu Device status indicatorsAlerts Setup Guide for Printing Functions Client error for Macintosh platform When printing cannot be performedPrinter driver general errors Driver Mapped to Wrong Port Client error for Windows platformCommand Line Options Not Processed Retrieval of Printer Configuration FailedCannot Print a Job as Expected Using PS Printer Driver Cannot Change Settings on Fonts Tab and Configuration Tab TopAccess error messagesTopAccess Message Corrective Action Troubleshooting Index Index DP-1650/2040 OME06003900 Multifunctional Digital Systems

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