Toshiba 200L, 230, 280 Client Software CD Now Required, File *.DRV on Client CD Count Not Be Found

Page 354

Printer Driver Errors

Printer Driver Installation Error Messages

Setup Needs to Copy Windows NT Files

Problem Description

The wrong port type was selected from the Printer Ports dialog.

Corrective Action

1.Click Cancel until the Add Printer Wizard terminates.

2.Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.

Client Software CD Now Required

Problem Description

When adding a new printer driver, the end user did not choose the Have Disk option; instead, he selected the printer name from the Add Printer list.

Corrective Action

1.Cancel the Add Printer Wizard.

2.Double-click Add Printer from the Printers folder but, when prompted to locate the driver,

click Have Disk.

3Select Use Existing Driver to add another copy of an existing driver or browse to the subdi- rectory that contains the appropriate *.inf file.

File *.DRV on Client CD Count Not Be Found

Problem Description

When adding a new printer driver, the user did not choose the Have Disk option but selected the printer name from the Add Printer list.

Corrective Action

1.Cancel the Add Printer Wizard.

2.Double-click Add Printer from the Printers folder, but when prompted to locate the driver, click Have Disk.

3.Browse to the subdirectory that contains the appropriate *.inf file.

Location Does Not Contain Information About Your

Hardware

Problem Description

The path to the *.inf file selected during driver installation is too far away. In other words, there are too many characters in the directory path.

Corrective Action

Copy the directory containing the *.inf file to the local drive and resume installation.

This Port is Currently in Use

Problem Description

The driver was either open, printing a job, or is in use by another printer or application, when you attempted to delete it.

354

Printing Guide — Printer Driver Errors

Image 354
Contents Printing Guide Software License Agreement Government Restricted Rights Trademarks and Copyright About This Guide ConventionsAbout Other Manuals Table of Contents 203 169271 309 Troubleshooting 351 Monitoring Print Jobs 327Appendix 367 375Printing Guide Table of Contents Overview Features and Functions For e-STUDIO450 Series and e-STUDIO280 SeriesAbout the Client CD-ROM For WindowsFor Macintosh For UnixInstalling Client Software When GL-DocMon Has Been Installed Planning for InstallationBefore Installing Client Software When TopAccessDocMon Has Been InstalledTypes of Printer Drivers System RequirementsAbout Installation Procedure Parallel Port ConnectionUSB Connection Local Area Network over TCP/IPLPR Printing Using Peer-to-Peer Utility Internet ConnectionNovell Printing Installing the client software for parallel printing Installing the Client Software for Parallel PrintingInstallation for Parallel Printing Using the Installer Insert the Client1 CD-ROM into the CD-ROM driveSelect your language and click OK Click NextClick Yes Check the software that you want to install and click Next Select Custom and click NextSelect Port dialog box appears Select Program Folder screen is displayed Installation is completed Installation for Parallel Printing by Plug and Play Browse for Folder dialog box appears Click Next Change the name if desired and click Next Click Finish Installation is completed Select Yes to print a test page and click FinishSelect only Specify a location and click Next Click Browse Click OKCheck Next Insert the Client1 CD-ROM into the CD-ROM drive Click Next Installation for Parallel Printing by Add Printer Wizard Double-click the Add Printer icon Click Next Select Local printer and click NextClick Have Disk Page Windows NT Select My Computer and click Next Select LPT1 and click Next Click Cancel Page Select whether this printer is shared or not, and click Next Windows 2000/XP/ServerPrinters folder is opened Install From Disk dialog box appears Click Browse Select whether this printer is shared or not, and click Next Installing the Client Software for USB Printing Select Yes to print a test page and click Next Click FinishInstallation for USB Printing by Plug and Play Connect the USB cable to this equipment and your computerBrowse for Folder dialog box appears It starts copying files Click Finish Check only the Specify a location check box and click Browse Click Next Change the name if desired and click Next Click Finish Installation is completed Select only Specify a location and click Next Click Browse Click OK Check Next Click Finish Installation is completed Insert the Client1 CD-ROM into the CD-ROM drive Click Next Installing the Client Software for LPR Printing Installation for LPR Printing Using the InstallerDisplay the Ports tab and click Add Port Select LPR Port and click New Port Click Close to close the Printer Ports dialog boxBefore Using the Printer Driver Select Standard TCP/IP Port and click New Port Printing Guide Installing Client Software for Windows Select Custom and click Settings Click Next Click Finish Installation for LPR Printing by Add Printer Wizard Select My Computer and click Next Click Add Port Click Browse Click Cancel Page Select whether this printer is shared or not, and click Next Double-click the Add Printer icon Add Standard TCP/IP Printer Port Wizard dialog box appears Select Custom and click Settings Printing Guide Installing Client Software for Windows Click Next Click Finish Click Have Disk Click Browse Page Installation is completed Installing the Client Software for SMB Printing Installation for SMB Printing Using the InstallerInstalling the client software for SMB printing Select your language and click OK Select Custom and click Next Select Port dialog box appears Click Browse Click Next Using the Discovery Functions to Specify the SMB Port Searching the equipment automatically Click Discovery Click Start DiscoverySelect the equipment that you want to connect and click OK TopAccessDocMon Local Discovery dialog box appears Click Manual Selection Enter each item to specify the printer address and click OKInstallation for SMB Printing by Point and Print Printers dialog box appears 102 Printing Guide Installing Client Software for Windows Before Using the Printer Driver Installation for SMB Printing by Add Printer Wizard Click Yes Printer driver is installedInstall the printer driver by Add Printer Wizard Printing Guide Installing Client Software for Windows 105 Enter \\NetBIOS Name\print in the field and click OK Display the Details tab and click Add PortSelect Other and Local Port, and click OK Click OK to save settings Windows NT Select My Computer and click Next Click Add Port Select Local Port and click New PortPrinting Guide Installing Client Software for Windows 109 110 Printing Guide Installing Client Software for Windows Page 112 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 113 114 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 115 Click OK Select the printer driver and click Next Printing Guide Installing Client Software for Windows 117 Installing the Client Software for Peer-to-Peer Printing Installation and Configuration of Peer-to-Peer UtilityInstallShield Wizard dialog box appears Click Install Continue to set up the peer-to-peer port Configuring the peer-to-peer port by searching a printer Printing Guide Installing Client Software for Windows 123 Click Add Add Printer dialog box appearsEnter the items described blow Display the Details tab Installing the Client Software for IPP Printing Installation for IPP Printing by Add Printer WizardDouble-click the Add Printers icon Connect to Printer dialog box appears Click OK Click Have Disk Click OK Select the printer driver and click OK Installing the Client Software for Novell Printing Printer driver is installed„ Windows NT Installation for Novell Printing Using the Installer„ Windows 98/ME „ Windows 2000/XP/Server134 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 135 136 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 137 \\NetWare file server name\queue name Printing Guide Installing Client Software for Windows 139 Installation for Novell Printing by Point and Print Printing Guide Installing Client Software for Windows 141 Select whether printing MS-DOS-based programs and click Next Printing Guide Installing Client Software for Windows 143 144 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 145 146 Printing Guide Installing Client Software for Windows Page Installation for Novell Printing by Add Printer Wizard Printing Guide Installing Client Software for Windows 149 150 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 151 152 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 153 154 Printing Guide Installing Client Software for Windows Page 156 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 157 158 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 159 160 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 161 Uninstalling the Client1 Software When Installed Using the InstallerUninstalling all Client1 Software Click OK Click Yes to delete the setting files Select Remove and click NextUninstalling only the components that you want to remove 166 Printing Guide Installing Client Software for Windows When Installed Using Add Printer Wizard Click the File menu and select Server PropertiesPrinter drivers are completely deleted Planning for Installation System Requirements About Client Software for MacintoshConfiguring the Printer on Mac OS 8.6/9.x Configuring Macintosh LPR printingStart the Desktop Printer Utility Select the PPD file for the equipment and click SelectClick Change... in the LPR Printer Selection area Click the Printing menu and select Change Setup Enter the Desktop Printer name and click SaveDouble-click the desktop printer icon that you created Click OK Configuring Macintosh AppleTalk printing Click Apple menu and select ChooserSelect the PPD file for the equipment and click Select Installing the Printer on Mac OS X 10.2.4 or later Close the Chooser Dialog boxConfiguring the Printer on Mac OS 178 Printing Guide Installing Client Software for Macintosh Continue the procedure to configure the installable options Select Other... at the Printer Model drop down box180 Printing Guide Installing Client Software for Macintosh Printing Guide Installing Client Software for Macintosh 181 Configuring the Installable Options Select Installable Options in the drop down menuSet the following options Click Apply Changes and close the window Installing Client Software for Unix About Client Software for UnixInstalling the Printer on Unix Installing the Unix Filters Enter the following command and check the outputConfiguring the Print Queue Change to the root directory Enter the following commandCreating a Print Queue Using est4511add/estbwadd Save the file Enter the following commandCreating a Print Queue Manually Enter the following command chown lplp queue name.conf Creating a print queue manually on IBX AIX Ls /opt/toshiba/tap/interface Changing the Default Values If the above file exists, enter the following commandDeleting a Print Queue Using est4511rm/estbwrm Deleting the Print QueueDeleting a Print Queue Manually Enter the following command lpadmin -x queue name Installing the Cups Select Cups and click OK When using the Red Hat Linux, enter the following commandClick OK Enter the following command Click the Manage Printers linkPrinting Guide Installing Client Software for Unix 197 Other Installation Procedures Installing the Client Software from TopAccessClick the Macintosh PPD Files link Click the File Name link that you want to downloadInstalling Client Software for Macintosh Click the Unix Filters link 202 Printing Guide Other Installation Procedures Printing Before Using the Printer Driver Configuring the OptionsConfiguring the Options Manually Setting the configuration tab manuallyDisplay the Configuration tab and set the following options Setting the configuration tab using Snmp communication Setting the Department Code Printing Guide Printing from Windows 209 Copying the PPD File for Windows How to Print Printing from Application Considerations and LimitationsSetting Up Print Options How to Setup Setting Initial Values of Print OptionsSaving profile Configure the print options on each tabSetting profile is saved Click Save As... at the Profile groupClick Yes to delete the selected profile Print Options Printer NameMenu Tabs Preview window Restore DefaultsCancel ProfileSetup Tab Original Paper SizeFor e-STUDIO4511 Series „ Primary Tab Dialog Tab Manufacturer Manual ScalePrint Paper Size For Letter TabUnit Paper SourcePaper Type Number of Copies For e-STUDIO4511 Series and e-STUDIO450 SeriesOrientation Copy HandlingStaple Hole Punch 12 2-Sided PrintingPrint Job Tab Normal PrintScheduled Print Print to Overlay File Private PrintProof Print Store to e-FilingLayout Tab Standard Window DepartmentPrint Style Use Front CoverSource Use Back CoverInsert PagesPrinting Guide Printing from Windows 229 Duplicate Layout Tab Booklet WindowInterleave Pages Output Document Layout Select the booklet size to be madeUnits Center MarginOuter Margin Staple Down the Center232 Printing Guide Printing from Windows Layout Tab Multiple Pages per Sheet Window Number of pages per sheetDraw Border Around Pages 234 Printing Guide Printing from Windows Effect Tab WatermarkDelete AddEdit Print on first page onlyPosition PostScript SettingsDo not Print Blank Center WatermarkAngle Print Error InformationFont Size SolidImage Quality Type ResolutionImage Quality Tab HalftoneSmoothing BrightnessSaturation Distinguish Thin LinesFor PCL6 Printer Driver For PS3 Printer Driver Black Over Print Pure BlackFont Tab TrueType OptionsSubstitution Table Edit Run Font ManagerConfiguration Tab PedestalAuto Duplexer FinisherHole Punch Unit Upper Drawer/Paper TypeUpdate Automatically Enable Snmp CommunicationUpdate Now MemoryAbout Tab Printing with Extended Print FunctionalityPrinting Various Print Job Types Printing Scheduled Print JobsPrinting Private Print Jobs Printing Proof Print Jobs Creating An Overlay FileStoring to e-Filing Document is saved as an overly filePrinting with Various Layout and Finishing Options Sort PrintingOutput with grouping of each page within a set Output in a different direction for each copyEnlarge/Reduce Printing Printing Color Document in Gray scaleYou can staple and punch the paper Printing on Both Sides of a Sheet Printing or Inserting Sheets from Different Paper Sources Interleaving Pages Printing Booklets Creating a booklet Display the Booklet window of Layout tabPrinting Guide Printing from Windows 261 Print job is printed as a booklet Printing Several Reduced Pages per Sheet 264 Printing Guide Printing from Windows Using Watermarks Enter the watermark text in the Caption field Enter the font size in the Font Size fieldClick OK to save the watermark settings Print job is printed with the overlay image Printing on a Tab Paper Primary Tab Dialog dialog box appears How to Print from Mac OS 8.6 or Printing from an Application on Mac OS 8.6 toSelecting the Printer in the Chooser Setting Options and Printing from Macintosh Computers Click Print to print a documentFormat for Print Options for Page Setup Dialog on Mac OS 8.6/9.xAttributes PaperScale Print Options for Print Dialog on Mac OS 8.6/9.xGeneral CopiesBackground Printing PrintPrint Time Color Matching CoverFont Settings Job LoggingJob Documentation If there is PostScript errorLayout Job Documentation FolderPrint on Both Sides Layout directionBorder BindingFinishing Options Printing Guide Printing from Macintosh 281 282 Printing Guide Printing from Macintosh Print Mode Printing ModesDo not Print Blank Pages Booklet Mode OptionsDepartment Code Booklet Page SizeWatermark Options Quality Color Resolution Type Pure Black & GrayHow to Print from Mac OS X 10.2.4 or later Printing from Application on Mac OS X 10.2.4 or laterPrinting Guide Printing from Macintosh 289 Paper Size Print Options for Print Dialog on Mac OS X 10.2.4 or later Copies & Pages292 Printing Guide Printing from Macintosh Two Sided Printing Duplex Save as File Output OptionsScheduler FormatPaper Handling PriorityReverse page order Cover Page Type Billing InfoError Handling Paper FeedPrinter Features Remaining fromLeft to Right Page Layout DC Department Code Department Code DC DigitDIN Document ID Number Finishing Printing Guide Printing from Macintosh 303 304 Printing Guide Printing from Macintosh Printing Modes Quality Department Code DC OnPrinting Guide Printing from Macintosh 307 Check this to print in the toner save mode Generic lp and lptap Options Printing using LP CommandPrinting from an Application CopiesPrint Language Color ModeGeneral Options StaplingOutput Bin Printing Guide Printing from Unix 311Hole Punching Media TypePaper Source DuplexingPaper Sizes Ldwide Department Code SmoothingDistinguish Thin Lines Do not Print Blank Pages Toner SaveBooklet Modes Printing Guide Printing from Unix 317 Orientation Center MarginOuter Margin Portrait Print the document in portrait orientationPure Black and Pure Gray Font PitchLength Landscape Print the document in landscape orientationLeft Margin PCL5e Specific OptionsText Wrapping Right MarginBanner Top MarginText Length Set the top margin to value linesBanner Options PS Specific Options Black Over PrintPrinting a file using the FTP command FTP PrintingEmail Printing Type the following command and press the Enter keyPrinting a file using the email client File is sent to this equipment and spooled in the queue326 Printing Guide Other Printing Methods Monitoring Print Jobs Starting TopAccessDocMon Features and FunctionsHow to Use TopAccessDocMon Running TopAccessDocMon Click the Start menuConfiguring TopAccessDocMon Document Monitor Taskbar MenuConfiguring the Notifications Accessing configurationConfiguring the Start Up Options Run the document monitor when starting WindowsChanging the Refresh Rate MethodItem/Refresh Rate Change Rate Document NotificationPrinter Status Accessing from the Document Monitor Menu Finding the Printer AddressAccessing from the Printers File Menu TopAccessDocMon window appearsSearching for a Printer Click Start Discovery to begin the processTopAccessDocMon Local Discovery dialog box appears Click Manual Selection Configuring Discovery Settings DevicesTopAccessDocMon Window Network Enable IPX/SPX SearchNetwork Enable TCP/IP Search Page Connection Status Checking Device StatusStatus Printer IconChanging Monitoring Devices Adding DevicesTopAccessDocMon Network Discovery dialog box appears Selected printer is added to the Monitoring Device list Enter each item to specify the printer address Devices Find Toshiba Devices Devices Find All Devices on the NetworkMonitoring Queues Click Document menu and select Cancel Enter the number of copies and click OKSelected scheduled print job is immediately printed Event Notification Enter the 5-digit department code and click OK Troubleshooting End Error Code Cause Corrective ActionCheck Yes For Instruction, Go To CheckPrinting Guide When Printing cannot be Performed 353 File *.DRV on Client CD Count Not Be Found Problem DescriptionClient Software CD Now Required Location Does Not Contain Information About Your HardwareProblem with the Current Printer Setup Printer Driver General Errors Driver Mapped to Wrong PortCommand Line Options Not Processed Cannot Print a Job Using SMB Cannot Remember Document PasswordRetrieval of Printer Configuration Failed Cannot Print a Job as Expected Using PS Printer DriverTopAccessDocMon Error Conditions Device is Not Responding Cannot View Job in TopAccessDocMon Print QueueCannot Interpret TopAccessDocMon Messages/Warn- ings/Errors Message Description To the Operator’s Manual for Basic Function or consult yourTopAccessDocMon Printer Status Messages Status Details Description360 Printing Guide TopAccessDocMon Errors Printing Guide TopAccessDocMon Errors 361 Tor’s Manual for Basic Function for instruc Refer to the Operator’s Manual for Basic Device Status Indicators Printing Guide TopAccessDocMon Errors 365 366 Printing Guide TopAccessDocMon Errors Appendix Installing Font Manager Searching FontsSelect which drive you want to search for fonts Removing Fonts from the Computer Installing Fonts in WindowsUninstalling Fonts in Windows Searched fonts are displayed at the Available Font listDisplaying Font Preview Creating a Font GroupSource files of the fonts are deleted from the hard drive Sorting by Font Type Sorting Fonts in the ListSorting by Name Inverting the alphabetical OrderInternal Fonts List Internal PCL Fonts ListInternal PS Fonts List 374 Printing Guide Internal Fonts List Index Index Mac OS 8.6 or 9.x Layout Unix Stapling Use Black for All Text FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030033E0 Multifunctional Digital Systems
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