TOSHIBA INTERNATIONAL CORPORATION
Limited Warranty Policy
(48 contiguous U.S. States, Canada, Mexico)
(UNINTERRUPTIBLE POWER SUPPLIES-UPS)
TOSHIBA INTERNATIONAL CORPORATION (“TIC”) warrants that the 1800 Series Uninterruptible Power Systems (“UPS”) and Uninterruptible Power System Battery (“BATTERY”) (external battery cabinet) sold by TIC to the end user (“User”) shall be free of defects in material and workmanship.
Series | Capacity | UPS Unit | Battery | Toshiba Dispatch3 | |||
Warranty1 | Warranty1 | ||||||
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1800 | 1.5, 2.0, 2.4 kVA | 36 months | No, Depot | 24 months | No, Depot | ||
Note 1: The warranty period begins from the shipment date. The shipment date is determined by the date on the TIC Bill of Lading.
Note 2: For the 1800 Series the warranty applies if the unit is sent and returned (paid for) by the user to/from the Toshiba plant or a Toshiba designated Authorized Service Center.
Note 3: Toshiba Service dispatch is available during normal business hours. 24/7 (24 hour per day/7 days per week) service coverage programs are available and can be purchased through TIC’s Service Depart- ment. TIC also encourages users to review TIC’s UPS Preventative and Scheduled Maintenance/Parts Programs for Premium coverage.
If any UPS, part of UPS, and/or BATTERY fails to conform or is defective then TIC will repair or replace it at TIC’s option.
LIMITATIONS AND EXCLUSIONS
This limited warranty shall not cover the UPS, UPS part, or BATTERY during their respective warranty periods, if the following storage, maintenance, installation, operating conditions are not met throughout the warranty periods (5 conditions below):
VALVE REGULATED LEAD ACID (VRLA) BATTERIES FOR TOSHIBA UPS
REQUIRED OPERATING CONDITIONS
1. Temperature
Annual Average
Temperature 25 °C
(77 °F)
Temperature per cell
<32 °C (89 °F) for more than 30 days
44 | 1800 Series User Manual |