Toshiba GD-1260, GD-1250, GD-1270 manual Troubleshooting, „ Error codes, „ Error messages

7 TROUBLESHOOTING AND SPECIFICATIONS

Troubleshooting

„Error codes

Below is a list of error codes that you might see in the lists or reports.

Error Code	Description	Remedy
0012	Original jam	Clear the jammed original.
0013	Door open	Firmly close the open door.
0020	Power interruption	Check the power interruption report.
0030	Reset	Transmission is cancelled.
		(The transmission is terminated by the jammed printing paper during the
		direct transmission.)
0033	Polling Error	Check polling options setup (Security code, etc.), and check if the polling
		document exists.
0042	Memory full	Make sure that there is sufficient memory before making the call again.
0050	Line busy	Retry communications.
0053	Security mismatch in relay or mail	Confirm the remote party’s security code, system password, and your
	box transmission	setup.
00B0 - 00E8	Communication Error	Retry communications.

If you see an error code not listed here, retry the communication. If this error still occurs, contact your service technician or service representative.

„Error messages

Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch panel, press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested in the “Remedy” column.

Message	Cause	Remedy
Memory overflow	Memory overflowed when scanning documents to	Either wait for memory to be cleared, or check
	the memory.	the jobs and delete reserved jobs to clear
		memory.
Communication error	Communication error occurred during direct TX.	Retry communications.
Job reservation full	The number of reserved jobs exceeded 100.	Either wait for job reservations to be completed,
		or check the jobs and delete reserved jobs.
Job memory full	The total number of destinations for reserved jobs	Either wait for job reservations to be completed,
	exceeded 1000.	or check the jobs and delete reserved jobs.
Sorry not possible	On-hook or direct TX was attempted during	Wait for communications to end and retry
	communications.	communications.
Not allowed now	Further polling transmission reservation was	Either wait for polling transmission jobs to be
	attempted even though polling transmission was	completed, or check the jobs and delete reserved
	already reserved.	jobs.
Too Many Tel # Digits	128 digits or more were registered for a chain dial	Confirm the number of digits dialed and register
	communication.	the numbers again.

Never attempt to repair, disassemble or modify the equipment by yourself.

You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the internal parts of the equipment.

For error messages not listed above and their solutions, refer to the Troubleshooting Guide.

112 Troubleshooting