Toshiba GD-1250 manual „ Transmission/reception trouble, Transmission troubles, Reception troubles

7 TROUBLESHOOTING AND SPECIFICATIONS

„Transmission/reception trouble

Below is a list of trouble you might encounter during the transmission/reception.

Transmission troubles

Trouble	Check Point
TRANSMIT is not displayed even if the	y Did you replace the handset before you pressed the [START] button? When you are
[START] button is pressed.	making a call on the handset to send a Fax, do not replace the handset until you press
	the [START] button.
	y Is the modular cord disconnected?
	y Is the power plug unplugged from the power outlet?
	y Can you receive telephone calls?
	y Is there any problem at the remote Fax? Check this with the party trying to receive the
	original.
Originals are fed diagonally.	y Are the document feeder slides adjusted to the width of the original that you are
	sending?
	y Does the original that you are sending match the conditions of the original that is
	available for sending?
2 originals are fed together.	y Have you placed more than the maximum number of originals that can be placed at
	one time?
	y Does the original that you are sending match the conditions of the original that is
	available for sending?
	y Have you pushed the originals into the feeder too hard?
The original is not being printed on the	Was the original placed correctly facing up?
paper of the remote Fax even though it
has been sent.
Black lines are shown in the image that	Is the scanning area of the Reversing Automatic Document Feeder clean?
was sent.	Clean it with a soft cloth.
Originals are not sent even if operations	Is the remote Fax compatible with your system?
are carried out normally.	This system supports G3 communications but not G2 or G4 communications.
Originals cannot be sent overseas.	Specify Quality TX and resend.
	P.27 “Setting the transmission conditions”

Reception troubles

	Trouble	Check Point
Originals cannot be received even if		y Did you replace the handset before you pressed the [START] button? When you
“RECEIVE” is displayed and the [START]		answer a call on the handset to receive a Fax, do not replace the handset until you
button is pressed.		press the [START] button.
		y Is the modular cord disconnected?
		y Is there a problem at the remote Fax? Check this with the party trying to send the
		original.
Paper is not output.		Is the equipment out of paper?
The received original is printed dark and		y Make a local copy and confirm proper printing.
is illegible or black stripes are printed on		y Is the original being sent a dirty copy? Check this with the party trying to send the
the original.		original.
		y Is the trouble due to a problem or operation error at the remote Fax? Check this with
		the party trying to send the original.
Paper is output but not printed.		y Is there enough toner?
		y Is the original placed correctly on the remote Fax? Check this with the party trying to
		send the original.
Paper often jams.		y Is the paper drawer size setting correct?
		y Is the paper drawer properly inserted?
		y Is the specified paper type being use?

If the suggested action does not solve the trouble or you encounter trouble not listed above, contact your service technician or service representative.

Troubleshooting 113