Nortel Networks 2 manual Conferencing a call, Ending a call, Calling features, Calls Log Window

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Contents 5

Conferencing a call	44
Creating a conference	44
Creating a conference using the Conference box 44
Creating a conference using the Calls box 44
Creating a conference using the task tray or Calls menu		44
Putting conferences call on hold 45
Putting the conference calls on hold using the window		45
Putting conference calls on hold using the task tray or Calls menu 45

Taking a conference off hold 45

Restoring a held conference using the window 45

Restoring a held conference using the task tray or Calls menu 45

Splitting a conference 45
Splitting a conference using the window				46
Splitting a conference using the task tray or Calls menu						46
Ending a conference		47
Ending a conference using the release button					47
Ending a conference using the window				47
Ending a conference using the keyboard				47
Ending a conference using the task tray or Calls menu						47
Ending a call	48
Ending a call using the release button 48
Ending a call using the window			48
Ending a call using the task tray or Calls menu					48
Ending a call using the keyboard			48
Calling features 49
Do Not Disturb (DND) 49
Turning DND on or off 49
Call Forward	50
Calls Log Window		51
Viewing the Calls Log 51
Viewing the Incoming Calls			52
Viewing the Outgoing Calls			52
Updating the Calls Log 52
Sorting the Calls Log 52
Making a call from the Calls Log			53
Printing call information from the Calls Log				53
Deleting calls from the Calls Log			53
Closing the Calls Log Window 53

P0911958 Issue 01

Enterprise Edge 2.0 Personal Call Manager User Guide

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Contents Enterprise Edge 2.0 Personal Call Manager User Guide Page Contents Answering a call Making a callPutting a call on hold Multiple callsConferencing a call Calling featuresEnding a call Calls Log WindowImporting Contacts Exporting Contacts Quick Dials Address BookGlossary Index Enterprise Edge Personal Call Manager PreferencesQuitting Enterprise Edge Personal Call Manager P0911958 Issue About this guide Enterprise Edge Personal Call ManagerStarting Enterprise Edge Personal Call Manager Installing Enterprise Edge Personal Call ManagerEnterprise Edge Personal Call Manager task tray icon Enterprise Edge Personal Call Manager iconsEnterprise Edge Personal Call Manager task tray menu Components of the window Enterprise Edge Personal Call Manager windowOpening the window Toolbar Menu barToolbar buttons provide access to commonly used features Current Calls Active Call Appears beside the call you are on Held Call Status bar Closing the windowDefining the line used Setting up Enterprise Edge Personal Call ManagerChanging the dialing properties Am dialing from Area Code Am in this countryClick the prefix you want to delete Click the Remove button Select the Use calling card for long distance check box Use a calling card for long distanceAdding a custom calling card Click the Long Distance Usage button Dial using Disable call waiting by dialingTo access outside lines Defining long distance numbers in your area code Making a call Making a call using the Address BookMaking a call using the task tray or Calls menu Making a call using the toolbar Returning a call Redialing a numberCalling from the Quick Dial list Answering a call Knowing when someone is callingKnowing who is calling Displaying who is calling from the task trayAnswering a call from the task tray or Calls menu Answering a call using the You Have a New Call dialog boxAnswering a call from the window Accessing the Notes tab Putting a call on hold using the task tray or Calls menu Putting a call on hold using the windowAnswering a held call using the window Answering a held call using the task tray or Calls menuMultiple calls Switching between calls using the windowSwitching between calls using the task tray and Call menus Transferring a call using the right mouse button Transferring a call using the windowTransferring a call Transferring a call without an announcementTransferring a call Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Transferring a call with an announcement using the windowCreating a conference using the Calls box Creating a conference using the Conference boxCreating a conference using the task tray or Calls menu Conferencing a callRestoring a held conference using the window Putting the conference calls on hold using the windowPutting conferences call on hold Taking a conference off holdSplitting a conference using the task tray or Calls menu Splitting a conference using the windowEnding a conference using the window Ending a conference using the release buttonEnding a conference using the keyboard Ending a conference using the task tray or Calls menuEnding a call using the window Ending a call using the release buttonEnding a call using the task tray or Calls menu Ending a call using the keyboardTurning DND on or off Calling featuresDo Not Disturb DND Call Forward Viewing the Calls Log Calls Log WindowViewing the Outgoing Calls Viewing the Incoming CallsUpdating the Calls Log Sorting the Calls LogPrinting call information from the Calls Log Making a call from the Calls LogDeleting calls from the Calls Log Closing the Calls Log WindowTree View of the Address Book Address BookList View portion of the Address Book Adding a new contact to the Address Book ContactsAddress Properties dialog box Address Book Business Address Book Mail Address Click beside the Voice Announce File Path field Address Book Adding a caller to the Address Book Finding a contact in the Address Book Address Book Quick Search Address Book Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Click Paste Special Copying a contact using the template copy methodMoving a contact Deleting a contact Printing Contacts Creating a new folder in the Address Book FoldersCopying a folder Moving a folder Deleting a folder Renaming a folderImporting Contacts Importing Contacts Exporting Contacts Adding Quick Dials Quick DialsSynchronization with the telephone Accessing context-sensitive Help Accessing HelpOpening the Help contents screen Accessing the Tip of the DayTurning the Tip of the Day on Changing the Search preferences Enterprise Edge Personal Call Manager PreferencesChanging the Startup Option Changing the Dialing Rule SettingChanging the Caller’s Record Display Setting Enterprise Edge Personal Call Manager Preferences Removing Enterprise Edge Personal Call Manager Quitting Enterprise Edge Personal Call ManagerGlossary Menu bar shows the menus available from the main window Index P0911958 Issue Index Index Enterprise Edge Personal Call Manager User Guide