Nortel Networks 2 manual Making a call using the task tray or Calls menu

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30Making a call

Making a call using the task tray or Calls menu

To make a call:

1.Click the Enterprise Edge Personal Call Manager task tray icon or the Calls menu and then click Manual Dial.

The Dial dialog box appears.

2.Type the telephone number you want to dial.

If you have the Search Option set to Fast Search, Enterprise Edge Personal Call Manager compares the number you are entering to the contacts stored in the Address Book. Any contacts that match the numbers you are entering appear in the bottom of the dialog box. To dial one of these contacts, click the contact you want to call. The default number appears in the Phone Number Type list box. To choose a different number, from the Phone Number Type list box select Business, Home, or Mobile.

3.Click the Dial button.

If you want to call a contact in the Address Book and you remember only the contact’s name, enter the contact’s name in the Enter Phone Number or Name box. If you are using Fast Search, any contacts that match the name you are entering appear in the bottom of the dialog box. If you are using Slow Search you must click the Find Now button to find the contacts.

For more information about Search Options, refer to Changing the Search preferences on page 84.

Tip: You can open the Dial dialog box using two other methods:

1.Press the F3 key. or

1.Click the Enterprise Edge Personal Call Manager task tray icon or the Calls menu, point to Quick Dials and then click Other.

Enterprise Edge 2.0 Personal Call Manager User Guide

P0911958 Issue 01

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Contents Enterprise Edge 2.0 Personal Call Manager User Guide Page Contents Putting a call on hold Making a callAnswering a call Multiple callsEnding a call Calling featuresConferencing a call Calls Log WindowAddress Book Importing Contacts Exporting Contacts Quick DialsEnterprise Edge Personal Call Manager Preferences Quitting Enterprise Edge Personal Call ManagerGlossary Index P0911958 Issue Enterprise Edge Personal Call Manager About this guideInstalling Enterprise Edge Personal Call Manager Starting Enterprise Edge Personal Call ManagerEnterprise Edge Personal Call Manager icons Enterprise Edge Personal Call Manager task tray iconEnterprise Edge Personal Call Manager task tray menu Enterprise Edge Personal Call Manager window Opening the windowComponents of the window Menu bar ToolbarToolbar buttons provide access to commonly used features Current Calls Active Call Appears beside the call you are on Held Call Closing the window Status barSetting up Enterprise Edge Personal Call Manager Defining the line usedChanging the dialing properties Am dialing from Am in this country Area CodeClick the prefix you want to delete Click the Remove button Use a calling card for long distance Select the Use calling card for long distance check boxAdding a custom calling card Click the Long Distance Usage button Disable call waiting by dialing To access outside linesDial using Defining long distance numbers in your area code Making a call using the Address Book Making a callMaking a call using the task tray or Calls menu Making a call using the toolbar Redialing a number Returning a callCalling from the Quick Dial list Knowing who is calling Knowing when someone is callingAnswering a call Displaying who is calling from the task trayAnswering a call using the You Have a New Call dialog box Answering a call from the windowAnswering a call from the task tray or Calls menu Accessing the Notes tab Answering a held call using the window Putting a call on hold using the windowPutting a call on hold using the task tray or Calls menu Answering a held call using the task tray or Calls menuSwitching between calls using the window Switching between calls using the task tray and Call menusMultiple calls Transferring a call Transferring a call using the windowTransferring a call using the right mouse button Transferring a call without an announcementTransferring a call Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement using the window Transferring a call with an announcementCreating a conference using the task tray or Calls menu Creating a conference using the Conference boxCreating a conference using the Calls box Conferencing a callPutting conferences call on hold Putting the conference calls on hold using the windowRestoring a held conference using the window Taking a conference off holdSplitting a conference using the window Splitting a conference using the task tray or Calls menuEnding a conference using the keyboard Ending a conference using the release buttonEnding a conference using the window Ending a conference using the task tray or Calls menuEnding a call using the task tray or Calls menu Ending a call using the release buttonEnding a call using the window Ending a call using the keyboardCalling features Do Not Disturb DNDTurning DND on or off Call Forward Calls Log Window Viewing the Calls LogUpdating the Calls Log Viewing the Incoming CallsViewing the Outgoing Calls Sorting the Calls LogDeleting calls from the Calls Log Making a call from the Calls LogPrinting call information from the Calls Log Closing the Calls Log WindowAddress Book Tree View of the Address BookList View portion of the Address Book Contacts Adding a new contact to the Address BookAddress Properties dialog box Address Book Business Address Book Mail Address Click beside the Voice Announce File Path field Address Book Adding a caller to the Address Book Finding a contact in the Address Book Address Book Quick Search Address Book Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Copying a contact using the template copy method Click Paste SpecialMoving a contact Deleting a contact Printing Contacts Folders Creating a new folder in the Address BookCopying a folder Moving a folder Renaming a folder Deleting a folderImporting Contacts Importing Contacts Exporting Contacts Quick Dials Synchronization with the telephoneAdding Quick Dials Opening the Help contents screen Accessing HelpAccessing context-sensitive Help Accessing the Tip of the DayTurning the Tip of the Day on Enterprise Edge Personal Call Manager Preferences Changing the Search preferencesChanging the Dialing Rule Setting Changing the Startup OptionChanging the Caller’s Record Display Setting Enterprise Edge Personal Call Manager Preferences Quitting Enterprise Edge Personal Call Manager Removing Enterprise Edge Personal Call ManagerGlossary Menu bar shows the menus available from the main window Index P0911958 Issue Index Index Enterprise Edge Personal Call Manager User Guide