Dell WMTE01, KR019 specifications Troubleshooting Tools, Power Light

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Troubleshooting

CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Troubleshooting Tools

Power Light

CAUTION: Before you begin any of the procedures in this section, read and follow the safety instructions provided with your computer.

The power light located on the front of the computer illuminates and remains solid or blinks to indicate different states:

If the power light is green and the computer is not responding, see "Diagnostic Lights" in your Service Manual.

If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

If the power light is off, the computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetIf you have a CD, click Use the CD I got from an ISP Microsoft Windows VistaMicrosoft Windows XP Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Power Light TroubleshootingTroubleshooting Tools If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesClick Start→ Help and Support Troubleshooting Software and Hardware ProblemsFix a Problem section, click Hardware Troubleshooter Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Reinstall the program Lockups and Software ProblemsComputer does not start up Click End Task Program crashes repeatedlyWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Device ManagerProperties Reinstalling Drivers and UtilitiesClick Properties, and click Device Manager Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Click Undo my last restoration and click Next Using Dell Factory Image Restore and Dell PC RestoreUndoing the Last System Restore Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index