Dell WMTE01, KR019 Reinstalling Software, Identifying Drivers, Click Device Manager

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Reinstalling Software

Drivers

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Microsoft Windows Vista

1Click the Windows Vista start button , and right-click Computer.

2Click Properties, and then click Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

3Scroll down the list of devices and check for an exclamation point (a circle with a [!]) next to the device name.

If an exclamation point appears next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 52).

Microsoft Windows XP

1Click Start→ Control Panel.

2Under Pick a Category, click Performance and Maintenance.

3Click System.

4In the System Properties window, click the Hardware tab.

5Click Device Manager.

Reinstalling Software

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Microsoft Windows XPIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Microsoft Windows VistaMicrosoft Windows XP Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Troubleshooting Troubleshooting ToolsPower Light If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesTroubleshooting Software and Hardware Problems Fix a Problem section, click Hardware TroubleshooterClick Start→ Help and Support Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Click End Task Program crashes repeatedly Lockups and Software ProblemsReinstall the program Computer does not start upWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Click Device Manager Reinstalling SoftwareDrivers Identifying DriversReinstalling Drivers and Utilities Click Properties, and click Device ManagerProperties Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Using Dell Factory Image Restore and Dell PC Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index