Dell WMTE01, KR019 specifications Dell Technical Update Service, Dell Support Utility

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B A C K U P Y O U R F I L E S I M M E D I A T E L Y

Use a virus-scanning program to check the hard drive, CDs, or DVDs

Save and close any open files or programs and shut down your computer through the Start menu

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility

 

Access the Dell Support Utility from the

icon on the taskbar or from the

Start menu.

 

If the Dell Support icon does not appear in your taskbar:

1Click StartAll ProgramsDell SupportDell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

The Dell Support Utility is customized for your computing environment.

The icon in the taskbar functions differently when you click, double- click, or right-click the icon.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Microsoft Windows VistaIf you have a CD, click Use the CD I got from an ISP Microsoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Troubleshooting Tools TroubleshootingPower Light If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesFix a Problem section, click Hardware Troubleshooter Troubleshooting Software and Hardware ProblemsClick Start→ Help and Support Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Reinstall the program Lockups and Software ProblemsComputer does not start up Click End Task Program crashes repeatedlyWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Device ManagerClick Properties, and click Device Manager Reinstalling Drivers and UtilitiesProperties Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Undoing the Last System Restore Using Dell Factory Image Restore and Dell PC RestoreClick Undo my last restoration and click Next Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index