HP NonStop NS Submitting Tapes of Processor Dumps, Other Files to Submit to Your Service Provider

Processors and Components: Monitoring and	Submitting Information to Your Service Provider
Recovery

Submitting Tapes of Processor Dumps

Use a separate tape for each processor dump. For each tape you submit, record:

•The notation BACKUP to indicate a disk dump that has been backed up to tape.

•The file names of the files on tape (if the BACKUP, LISTALL command has been used)

Submitting Tapes of Configuration and Operations Files

To ensure that a processor dump is usable by your service provider, place the files listed in Table 9-1 on one backup tape using the BACKUP utility. Contact your service provider for information about any other files they might need.

Table 9-1. Other Files to Submit to Your Service Provider

File	Description
$SYSTEM.ZSYSCONF. CONFIG	System configuration database
$SYSTEM.SYSnn.CONFTEXT	System configuration file
$SYSTEM.SYSnn.CONFLIST	System generation program output file
$SYSTEM.ZLOGnn	EMS event log ($0 operator log files)
All files located in the $SYSTEM.ZSERVICE	Service event log ($ZLOG files)
subvolume

To back up configuration and operations files:

1.For this backup operation, use any tape drive that is in a STARTED state and a READY substate. To determine the names and current states of the tape drives on a system:

> SCF STATUS TAPE $*

2.To back up all the configuration and operations files to tape, use the BACKUP utility. For example:

>BACKUP $tape, (CPU0,$SYSTEM.SYS00.CONFTEXT,&

$SYSTEM.SYS00.CONFLIST,$SYSTEM.ZSYSCONF.CONFIG,&

$SYSTEM.ZLOG00.*,$SYSTEM.ZSERVICE.*),LISTALL,OPEN,VERIFYREEL

For more information on the BACKUP command and options, see the Guardian Disk and Tape Utilities Reference Manual.

HP Integrity NonStop NS-Series Operations Guide—529869-005

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