HP NonStop NS manual Service Procedures, Support and Service Library

Introduction to Integrity NonStop NS-Series	Service Procedures
Operations

Viewer applications; it merely installs the Start menu shortcuts and default home pages to make accessing these applications easier. You can also simply open a new Internet Explorer browser window and enter the URL of the system you wish to access.

For more information on configuring, accessing, or using OSM applications, see:

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OSM Migration and Configuration Guide

OSM Service Connection User’s Guide

Online help within the OSM Service Connection, Low-Level Link, Notification Director, and Event Viewer applications

Service Procedures

OSM offers a variety of guided procedures, interactive actions, and documented service procedures to automate or assist with system serviceability. They are launched by actions within the OSM Service Connection, and include online help.

For a list (and help files) for service procedures, both those incorporated into OSM and others that are not part of OSM, refer to the Support and Service Library.

Support and Service Library

These NTL Support and Service library categories provide procedures, part numbers, troubleshooting tips, and tools for servicing NonStop S-series and Integrity NonStop NS-series systems:

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Hardware Service and Maintenance Publications

Service Information

Service Procedures

Tools and Download Files

Troubleshooting Tips

Within these categories, where applicable, content might be further categorized according to server or enclosure type.

Authorized service providers can also order the NTL Support and Service Library CD:

•Channel Partners and Authorized Service Providers: Order the CD from the SDRC at https://scout.nonstop.compaq.com/SDRC/ce.htm.

•HP employees: Subscribe at World on a Workbench (WOW). Subscribers automatically receive CD updates. Access the WOW order form at http://hps.knowledgemanagement.hp.com/wow/order.asp.

HP Integrity NonStop NS-Series Operations Guide—529869-005

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