Dell KR019, WMTE01 Click Dell Factory Image Restore, Confirm Data Deletion screen appears

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you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore or PC Restore.

Dell Factory Image Restore (Microsoft Windows Vista)

1Turn on the computer. When the DELL logo appears, press <F8> several times to access the Vista Advanced Boot Options window.

2Select Repair Your Computer.

The System Recovery Options window appears.

3Select a keyboard layout and click Next.

4To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, and click OK.

5Click Dell Factory Image Restore.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, and then Dell Factory Image Restore.

The Dell Factory Image Restore welcome screen appears.

6Click Next.

The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

7Click the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, and then click Next.

The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

8Click Finish to reboot the system.

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Reinstalling Software

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Contents Dell Precision R5400 Setup and Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack Panel Connectors Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Microsoft Windows VistaIf you have a CD, click Use the CD I got from an ISP Microsoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Specifications Processor Processor typeNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Troubleshooting Tools TroubleshootingPower Light Beep Codes If your computer emits a series of beeps during start-upPage Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall See the program documentation for installation instructionsSystem Messages Drive and try againFix a Problem section, click Hardware Troubleshooter Troubleshooting Software and Hardware ProblemsClick Start→ Help and Support Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Troubleshooting Tips Any error conditions encounteredPower Problems Memory Problems Computer does not start up Lockups and Software ProblemsReinstall the program Click End Task Program crashes repeatedlyProgram is designed for an earlier Windows operating system Windows VistaDell Technical Update Service Dell Support UtilityTroubleshooting Identifying Drivers Reinstalling SoftwareDrivers Click Device ManagerClick Properties, and click Device Manager Reinstalling Drivers and UtilitiesProperties Properties Click System You can restore your operating system in the following ways Restoring Your Operating SystemUsing Microsoft Windows System Restore Undoing the Last System Restore Using Dell Factory Image Restore and Dell PC RestoreClick Undo my last restoration and click Next Click Dell Factory Image Restore Confirm Data Deletion screen appearsDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index