Dell WMTE01, KR019 specifications Function

Page 43

Option

Function (continued)

 

 

Extended Test

Performs a thorough check of devices in

 

the system. This typically can take an

 

hour or more.

 

NOTE: The Extended Test periodically requires your input to

 

answer specific questions.

Custom Test

Use to test a specific device or

 

customize the tests to be run.

Symptom Tree

This option allows you to select tests

 

based on a symptom of the problem you are

 

having. This option lists the most common

 

symptoms.

 

 

NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer.

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 112).

NOTE: When contacting Dell support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Microsoft Windows VistaIf you have a CD, click Use the CD I got from an ISP Microsoft Windows Vista Transferring Information to a New ComputerMicrosoft Windows XP Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Troubleshooting Tools TroubleshootingPower Light If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesFix a Problem section, click Hardware Troubleshooter Troubleshooting Software and Hardware ProblemsClick Start→ Help and Support Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Click End Task Program crashes repeatedly Lockups and Software ProblemsReinstall the program Computer does not start upWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Click Device Manager Reinstalling SoftwareDrivers Identifying DriversClick Properties, and click Device Manager Reinstalling Drivers and UtilitiesProperties Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Undoing the Last System Restore Using Dell Factory Image Restore and Dell PC RestoreClick Undo my last restoration and click Next Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index