Dell WMTE01 Using Dell Factory Image Restore and Dell PC Restore, Undoing the Last System Restore

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Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete.

Microsoft Windows Vista:

1Click Start .

2In the Start Search box, type System Restore and press <Enter>.

3Click Undo my last restoration and click Next.

Microsoft Windows XP:

1Click StartAll ProgramsAccessoriesSystem ToolsSystem Restore.

2Click Undo my last restoration and click Next.

Enabling System Restore

NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the following steps apply only to Windows XP.

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled.

To see if System Restore is enabled:

1Click StartControl PanelPerformance and MaintenanceSystem.

2Click the System Restore tab and ensure that Turn off System Restore is unchecked.

Using Dell Factory Image Restore and Dell PC Restore

NOTICE: Using Dell Factory Image Restore or Dell PC Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore or PC Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell Factory Image Restore and Dell PC Restore by Symantec may not be available in certain countries or on certain computers.

Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when

Reinstalling Software

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Microsoft Windows XPIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Microsoft Windows VistaMicrosoft Windows XP Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Troubleshooting Troubleshooting ToolsPower Light If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesTroubleshooting Software and Hardware Problems Fix a Problem section, click Hardware TroubleshooterClick Start→ Help and Support Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Reinstall the program Lockups and Software ProblemsComputer does not start up Click End Task Program crashes repeatedlyWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Device ManagerReinstalling Drivers and Utilities Click Properties, and click Device ManagerProperties Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Using Dell Factory Image Restore and Dell PC Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index