Dell WMTE01, KR019 specifications Contacting Dell

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Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1Visit support.dell.com.

2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3Click Contact Us on the left side of the page.

4Select the appropriate service or support link based on your need.

5Choose the method of contacting Dell that is convenient for you.

Getting Help

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision R5400 Setup and Quick Reference GuideJune KR019 Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerBack Panel Connectors Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetIf you have a CD, click Use the CD I got from an ISP Microsoft Windows VistaMicrosoft Windows XP Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Click Next Under Now go to your old computer, click Next Under Now go to your old computer, click Next Processor Processor type SpecificationsNIC PCI-X USB Two back panel 6-pin mini-DIN Controls and Lights Front panel Power button Coin cell battery CR2032 lithium coin cell Specifications MWB Environmental Maximum shock Operating Specifications Power Light TroubleshootingTroubleshooting Tools If your computer emits a series of beeps during start-up Beep CodesPage T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions Click UninstallDrive and try again System MessagesClick Start→ Help and Support Troubleshooting Software and Hardware ProblemsFix a Problem section, click Hardware Troubleshooter Dell Diagnostics Troubleshooting Press Tab to select Test System and then press Enter Problem quickly Function Any error conditions encountered Troubleshooting TipsPower Problems Memory Problems Click End Task Program crashes repeatedly Lockups and Software ProblemsReinstall the program Computer does not start upWindows Vista Program is designed for an earlier Windows operating systemDell Support Utility Dell Technical Update ServiceTroubleshooting Click Device Manager Reinstalling SoftwareDrivers Identifying DriversProperties Reinstalling Drivers and UtilitiesClick Properties, and click Device Manager Properties Click System Restoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows System Restore Click Undo my last restoration and click Next Using Dell Factory Image Restore and Dell PC RestoreUndoing the Last System Restore Confirm Data Deletion screen appears Click Dell Factory Image RestoreDell PC Restore Microsoft Windows XP Using the Operating System Media To reinstall Windows, you need the following items Reinstalling Software Finding Information Document/Media/Label Contents Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Index Hardware Troubleshooter, 38 restore to previous state Index