Frequently Asked Questions
Ans: The router can only block messengers based on Domain names, URL Keywords, IP Addresses or Port numbers used for communication. Blocking of messengers (like skype) which cannot be identified by any of these methods is not supported by the router.
11.6 NAT
Q18. How do I make my web server accessible from the internet?
Ans: The following steps will guide you through this setup:
Connect your Web Servers to the DMZ Port and configure DMZ Systems in a specific private subnet (e.g 192.178.1.0/24).
Go to NAT → Virtual Server/NAPT and add an entry to redirect your Server traffic (eg. HTTP, FTP) from the Global IP to the DMZ Internal Server IP Address.
Instead of Virtual Server configuration, you can also use
If Firewall is enabled, go to Firewall → Policy and click on In. Add Port Filter and Permitted IP Rules to allow the Server traffic from WAN to LAN.
Q19. I am unable to access my server in the DMZ Port. What could be the problem?
Ans: To troubleshoot this issue, follow the below steps:
Ensure that Virtual Server or
If Firewall is enabled, ensure that inbound firewall policy rules have been added to allow the DMZ traffic. In the IP Permitted Rule Page, if specific IP Address has been configured, ensure that Private IP Address and not Public IP Address has been configured to allow access.
If everything is proper but still not working, then verify Status → Log Tables → Blocking Log to see the reason why the traffic has been blocked from entering inside.
Q20. I am using
Ans: Follow the steps below to troubleshoot this issue:
Verify the phone network configurations for default gateway and dns server
Verify the phone sip configurations for user name, password and proper registration port
If firewall is enabled, ensure that the SIP signaling port is not blocked.
Ensure that the SIP Server IP Address is reachable by pinging to it.
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