NETGEAR CG3000Dv2 Basic Functions, Connect to the Gateway’s Main Menu, LED Behavior Action

Page 49

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Basic Functions

After you have turned on power to the gateway, do the following:

1.Check to see that the Power LED is lit.

2.Check that the numbered Ethernet LEDs light momentarily.

3.After a few seconds, check that the LEDs are lit for any local ports that are connected.

The following table provides help when you are using the LEDs for troubleshooting.

Table 1. LED behavior

LED Behavior	Action

All LEDs are off when the gateway	• Make sure that the power cord is properly connected to your
is plugged in.	gateway and that the power supply adapter is properly connected
	to a functioning power outlet.
	• Check that you are using the 12V-DC power adapter supplied by
	NETGEAR for this product.
	If the error persists, you have a hardware problem and should contact
	technical support.

All LEDs stay on.	Clear the gateway’s configuration to factory defaults. This sets the
	gateway’s IP address to 192.168.0.1. See Factory Default Settings on
	page 54.
	If the error persists, you might have a hardware problem and should
	contact technical support.

LAN LED is off for a port with an	• Make sure that the Ethernet cable connections are secure at the
Ethernet connection.	gateway and at the hub or computer.
	• Make sure that power is turned on to the connected hub or
	computer.
	• Be sure that you are using the correct cable.

Internet LED is off and the	• Make sure that the coaxial cable connections are secure at the
gateway is connected to the cable	gateway and at the wall jack.
television cable.	• Make sure that your cable service provider provisioned your cable
	Internet service. Your provider should verify that the signal quality
	is good enough for cable modem service.
	• Remove any excessive splitters you might have on your cable line.
	It might be necessary to run a “home run” back to the point where
	the cable enters your home.

Connect to the Gateway’s Main Menu

If you are unable to access the gateway’s main menu from a computer on your local network, check the following:

•Check the Ethernet connection between the computer and the gateway as described in the previous section.

Troubleshooting

49

Image 49

Contents USA August 2013 East Plumeria Drive San Jose, CARevision History Contents Appendix a Supplemental Information Connecting to the Internet Description Gateway Front PanelSecurity, see the Use Push N Connect WPS Wireless Setup on Gateway rear panel Gateway Rear PanelLabel Wireless Performance and Gateway Location To log in to the gateway Log In to Your Gateway To view or configure basic settings View Basic SettingsConfiguring Your Wireless Network  To view or configure the wireless settings Set Up Your Wireless NetworkNetgear Docsis 3.0 N450 Wi-Fi Data Gateway Use Push N Connect WPS Wireless Setup Netgear Docsis 3.0 N450 Wi-Fi Data Gateway  To add a wireless device to your gateway using a PIN Add a Client Using a PIN To set up Wi-Fi Multimedia Set Up Wi-Fi Multimedia To change the password Change the PasswordPage Filtering Content  To receive notification of attacks by email View Denial of Service DoS Attack Logs To block access to sites containing certain words Limit Internet Site AccessClick Remove Keyword  To block access to certain domains Disable Gateway Features Allow Unrestricted Access To disable specific NAT ALG Status features  To disable specific web featuresFeature Description Netgear Docsis 3.0 N450 Wi-Fi Data Gateway Maintaining Your Network  To view the gateway status View the Gateway StatusModem field Description  To view the gateway’s initialization procedure Back Up and Restore Your SettingsView the Connection Status  To restore the backup settings  To back up the settingsView the Event Log  To view the event log Run the Diagnostic Utilities To run a ping test Click Start Test  To run a traceroute test Traceroute UtilityAdvanced Settings  To configure advanced wireless settings Advanced Wireless SettingsAdvanced Wireless Settings Description MAC Filtering  To remove a computer from the list  To stop blocking a computerIP Filtering  To set up IP filtering To delete a device from the IP Filter List Port Blocking  To configure port blockingPort Forwarding Netgear Docsis 3.0 N450 Wi-Fi Data Gateway Port Triggering  To configure port triggeringDMZ Host  To set up a DMZ hostSelect the Respond to Ping on WAN Port check box  To configure LAN IP settings LAN IP SetupReserve an IP Address for Dhcp Use LAN Switch To reserve an IP address for Dhcp Click Delete To configure the switch ports Configure Universal Plug and Play UPnP To disable a LAN port  To configure UPnP Set Networking Protocols  To enable NTP To disable NAT Enable Network Address TranslationRemove USB Devices  To remove a USB deviceSee Troubleshoot a TCP/IP Network Using a Ping Utility on TroubleshootingConnect to the Gateway’s Main Menu Basic FunctionsLED Behavior Action Troubleshoot the ISP Connection Troubleshoot a TCP/IP Network Using a Ping UtilityPing Test the LAN Path to Your GatewayNetgear Docsis 3.0 N450 Wi-Fi Data Gateway Supplemental Information Feature Parameter Default Factory Default SettingsComponent Specification Technical SpecificationsNetgear Docsis 3.0 N450 Wi-Fi Data Gateway Regulatory Compliance Information Notification of ComplianceFCC Caution Avertissement