Agilent Technologies E6701A Phone can’t access browse real Internet sites, BER measurement errors

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5.3.PC:

5.3.1.Check that the network card (if present) is fully seated in the PC Card slot.

5.3.2.Check that the LAN IP address in the PC is the same as the Test Set’s LAN IP Address except for the 4th set of numbers (the last 3 digits).

IMPORTANT: Do not set the 4th set of numbers to 0. Also, do not set the 4th set of numbers greater than 254.

6.The phone can’t access (browse) real Internet sites

6.1.It can be difficult to “browse” WAP sites or other locations on the Internet because of firewalls or other restrictions on a specific Intranet. Get help from your Network Administrator.

7.BER measurement errors

7.1.During Data Channel operation, the BER measurement DOES NOT function correctly.

8.Phone won’t transmit IP datagrams in Data Channel functions

8.1.Some older versions of Motorola Timeportphones may lose the IP address you have entered. Check this whenever you turn on the phone.

9.When checking the IPCONFIG of your PC, multiple non-zero IP addresses display

9.1.Use the WINIPCFG utility program to help you troubleshoot.

9.1.1.Choose Windows Start

9.1.2.Select Run

9.1.3.Enter winipcfg, then select OK

9.1.4.Select the Release All button to release the addresses

9.1.5.Select the Renew All button to re-enable the active IP address

9.2.If an old “artifact” IP address is still present in the PC:

9.2.1.You can use a network access program designed to get through a firewall (such as Nortel Networks Extranet Access Client) to reset the “bad” address.

9.2.2.Start the Extranet program

9.2.3.Use your SecureID card to enter the password and access your network as normal.

9.2.4.Log off the network

9.2.5.Use the MS-DOS IPCONFIG command, or the WINIPCFG utility to check that the errant IP address is reset to all zeroes.

10.If you see an “assert message” when you select IP Data (for E6701A revision A.01.10 only)

10.1.If the Test Set displays an assert message when you set the Data Conn Type to IP Data, there are two possible solutions:

10.2.To temporarily fix the problem:

10.2.1.Turn the Test Set power off, then on

 Copyright 2002 Agilent Technologies.

10001810-E6701A Tutorial LAN Connection

All Rights Reserved.

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Rev. 1.2; Feb. 14, 2002

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Contents Page Table of Contents Appendix a Installing a WAP Gateway into a PC Appendix B Troubleshooting Appendix C. GlossaryAbout This Tutorial IntroductionEquipment Required for this Tutorial Normal LAN Cable Quantity Setup Network Setup Test Set SetupLAN Addresses Set the Date and Time Optional Set the RF In/Out Amplitude OffsetSet the Cell and Call Parameters PC Setup Windows 98 and Dhcp AddressWindows 98 and Static Address Page Set up Network Windows 2000 and Dhcp AddressWindows 2000 and Static Address Determine PC IP address Verify PC Settings Verify that Your Device Will Perform an Attach Set Up Your Wireless DeviceOn the WAP Settings menu, scroll to 1Primary IP Motorola Timeport phone exampleSet Data Bearer to Gprs On the WAP Settings menu, scroll to 2Primary PortSet the Device’s Primary Port Set WAPlite Gateway Address in Your DeviceSetup is now complete Product Feature Screen Image Capture Product Feature Protocol LoggingHere are some important points about the log data View the log data on the PC Save the Log to the PCLog Data Using the Test Set’s Front Panel View the saved logProduct Feature Ping Pinging the DUT the phone or wireless devicePinging an Alternate Device such as your PC on the LAN Product Feature Data Channel If your LAN does not use a firewall to access the InternetScroll to http//local/waplite.wml Motorola ExampleMotorola Timeport Example Product Feature Additional Connection Parameters To download the WAPlite software Appendix a Installing a WAP Gateway into a PCInfinite WAPLite Gateway by Captaris Inc To load the WAPlite software on your PCAppendix B Troubleshooting If the wireless device will not attach, check thatIf Bler mode measurements have problems Etsi Test Mode measurements have problems If Internet Explorer cannot access the 8960 WelcomePhone can’t access browse real Internet sites BER measurement errorsPhone won’t transmit IP datagrams in Data Channel functions Page Appendix C. Glossary
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