Wacom DTU-710 manual Display Troubleshooting, General Display Problems

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Troubleshooting

If you encounter problems with DTU-710 display, refer to the following tables. Your problem may be described here, and you can try the solution offered.

For additional information about color issues, refer to the documentation that came with your operating system or applications.

Display Troubleshooting

General Display Problems

Problem

Hint

The following message appears The input signal frequency is incorrectly set or not

briefly on your display screen:

compatible with the DTU-710. Connect a different display

 

and set the refresh rate (vertical frequency) to some value

 

between 50 and 75 Hz. If your video card driver supports

 

djustment of the horizontal frequency, make sure it is set to

 

some value between 30 and 80 kHz.

The resolution is set too high (1280 x 1024, maximum).

The refresh rate is set too high (75 Hz maximum).

Set the display properties to detect plug and play monitors.

The following message ppears Check the video cable for bent or broken connector pins.

briefly on your display screen:

Then properly connect the video cable.

Your computer may be in a power management mode. Touch the pen tip to the display screen, move the mouse, or depress any key on your keyboard.

Verify that the graphics card is properly installed.

The power LED is lit orange or flashes orange and blue.

The following message ppears Check that your computer is turned on.

briefly on your display screen: Verify that you are using the video cable that came with

DTU-710.

Check that the DTU-710 video cable is fully connected.

Check the video cable and any video adaptors for bent or broken connector pins. Then properly connect the video cable and any necessary adaptors.

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Contents Introduction and Overview Precautions on Use and Handling Page Table of Contents Checking Packed Components Connect DTU-710 to a computer as adisplay Connect DTU-710 to a computerConnect one cable onl y To serial port Windows Tablet Driver InstallationWindows XP Uninstalling The DTU-710Opening the Wacom Tablet Control Panel Customizing The DTU-710 The BasicsCustomizing The Pen Control Panel BasicsSide switch Control Panel DetailsPen Tip Feel & Eraser Feel Modifier Cross-hairs Calibrating the DTU-710Page Front View DTU-710 Component FunctionsStand Stand Adjustment LeverConnector Panel Cover Rear ViewUsing an Alternate Mount or Stand Pen Tip Using the PenSide Switch and Second Side Switch PenRemoving the Side Switch Using a PenTo reinstall the side switch, reverse the above procedure Working with OSD On Screen Display Menu Adjusting the LCD MonitorFactory Presets, Multi-sync, and User Settings Contrast Phase VGA onlyBacklight Vertical Center ResetHorizontal CenterVGA only Menu Position ColorAdjusting Pitch and Phase VGA only Hint Power SavingCleaning Caring for DTU-710Replacing the Pen Tip Troubleshooting Display TroubleshootingGeneral Display Problems VGA Problems TroubleshootingGeneral Problems Pen Tablet TroubleshootingTroubleshooting Windows\System32 folder. Then restart your computer. When Windows-Specific Problems Macintosh-Specific Problems General Specifications SpecificationsPower Adaptor Obtaining Technical Support Support StaffAsia Trademarks