Wacom DTU-710 manual Troubleshooting, VGA Problems

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Troubleshooting

Problem

Hint

No display. The power LED is off. Check that the AC power adaptor is plugged into both the pen display tablet and an active power outlet, and that the

DTU-710 power switch is turned on.

No display. The power LED is lit Check the contrast, brightness, and backlight cntrols.Adjust

blue.

as necessary, or open the OSD menu, go to the RESET menu

 

and select the RECALL option.

The image appears multiple times Do not extend the video signal cable. Do not use an input

on the display.

selector switch box.

When a still image is displayed Use a screen saver or other power management feature. for a long period of time without

refreshing the screen, an afterimage remains for a short period of time.

The color white does not display as Verify that the display is operating at the factory default

white.

settings. If that is not sufficient, then adjust color as necessary.

 

For details on color management, refer to your operating

 

system and application documentation.

 

Verify that the video cable and connector are fully connected.

VGA Problems

Problem

Hint

The display ripples or flickers. Open the OSD menu, go to the RESET menu, and select the AUTO ADJUST option. Then, if necessary, manually adjust pitch and phase.

Verify that the display adaptor or video card matches the specifications for the DTU-710.

Adjust the refresh rate in the Display Properties control

panel.

The display is not clear.As necessary, adjust contrast or brightness, pitch and phase.

Set the display resolution of your video card to 1280 x 1024.

The display and LCD panel are not Open the OSD menu, go to the RESET menu, and select the

lined up. The display size is not

RECALL option.

correct.

As necessary, adjust pitch and phase, and horizontal and

 

vertical position. Note that some video cards may not show

 

the display in proper sizing.

The display ripples or shows a Open the OSD menu, go to the RESET menu, and select the

moire pattern. The display color is

RECALL option.

not even.

As necessary, adjust PITCH and PHASE. P.24

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Contents Introduction and Overview Precautions on Use and Handling Page Table of Contents Checking Packed Components Connect DTU-710 to a computer Connect DTU-710 to a computer as adisplayConnect one cable onl y To serial port Tablet Driver Installation WindowsUninstalling The DTU-710 Windows XPCustomizing The DTU-710 The Basics Opening the Wacom Tablet Control PanelControl Panel Basics Customizing The PenControl Panel Details Side switchPen Tip Feel & Eraser Feel Modifier Calibrating the DTU-710 Cross-hairsPage DTU-710 Component Functions Front ViewStand Adjustment Lever Connector Panel CoverRear View StandUsing an Alternate Mount or Stand Using the Pen Side Switch and Second Side SwitchPen Pen TipUsing a Pen Removing the Side SwitchTo reinstall the side switch, reverse the above procedure Adjusting the LCD Monitor Factory Presets, Multi-sync, and User SettingsContrast Phase VGA only Working with OSD On Screen Display MenuVertical Center Reset Horizontal CenterVGA only Menu PositionColor BacklightAdjusting Pitch and Phase VGA only Power Saving HintCaring for DTU-710 CleaningReplacing the Pen Tip Display Troubleshooting TroubleshootingGeneral Display Problems Troubleshooting VGA ProblemsPen Tablet Troubleshooting General ProblemsTroubleshooting Windows\System32 folder. Then restart your computer. When Windows-Specific Problems Macintosh-Specific Problems Specifications General SpecificationsPower Adaptor Support Staff Obtaining Technical SupportAsia Trademarks