Canon DR-3010C user manual Rapid System Recovery, Double Feed Detection, Detect by Length

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When the documents overlap by less than 2.0" (50 mm) or are stuck together due to static electricity, double-feeding may not be able to be detected correctly using Detect by Ultrasonic.
The [Detect by Ultrasonic] check box cannot be selected when scanning folded documents.
DR-3010C
This detection method is effective when scanning documents of different sizes. It uses ultrasonic waves to detect the gap between documents when more than two sheets of paper are fed at the same time. Feeding is stopped when a double-feed is detected.

Rapid System Recovery

This section describes the procedure for setting the system recovery method used by the scanner when document feeding stops due to a paper jam or other error during scanning.

1Click the [Others] tab in the Properties for Canon DR-3010C dialog box select the [Rapid recovery system] check box click [OK].

NOTE

If you select [Rapid recovery system] and a paper jam or other error causes document feeding to stop while scanning, scanning stops without sending an error notification to the application program. After you clear the paper jam or resolve the error, you can resume the normal scanning operations.

Double Feed Detection

This section describes the procedure for setting the scanner to stop document feeding when double feeding of document pages is detected.

1Click the [Others] tab select the [Detect by Length] or [Detect by Ultrasonic] check box under <Double Feed Detection> according to the set of documents click [OK].

NOTE

[Detect by Length]

This detection method is effective when scanning documents of the same size. It detects double-feeding when a document is 2.0" (50 mm) longer or 2.0" (50

mm)shorter than the standard length (the length of the first document). Feeding is stopped when a double-feed is detected.

[Detect by Ultrasonic]

The two detection methods can be used at the same time.

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Contents Document Scanner International Energy Star Office Equipment Program TrademarksCopyright Copyright Canon Electronics INC ALL Rights ReservedIntroduction Maintenance AppendixImportant Safety Instructions Installation Location20% to 80% RH Handling Features of the DR-3010C Document Scanner Disposal„ Sleep Mode „ Auto Color Detection„ Folio Scan „ DeskewNames and Functions of Parts „ Front View/Right-Side View „ Operation Panel„ Feed Selection Lever „ Paper Eject StopperInstalling the Software Turning the Power onScanner System Requirements Operating systemsInstalling the Software Setup DiscThis section describes how to install the required software Menu Screen Typical Installation Read ManualsFollow the procedure below to install the software Software InstallationTurn the power of the computer on DR-3010C Connecting the Scanner to the Computer Connect the scanner to the computerModel ScannerTurning the Power on Scanner RecognitionDocuments Paper weight 140 lb bond 300 g/m2 0.0138 0.35 mm or less Document must meet the following criteria to be scannableSize SizePreparing the Trays Preparing the ScannerPreparing the Document Stopper Feeding in the Page Separation Mode Switch the feed selection lever to Page SeparationPlacing Documents So that it is upside downUse the application software to start scanning Switch the feed selection lever to Bypass Feeding in the Bypass ModePlacing Cards Placing Folded Documents Scanning Methods Scanning With CapturePerfectDR-3010C Scanning with the Job Function Job FunctionDR-3010C Using the Scan Panel Special ScanningScan Panel Functions Enhancing the Text of a DocumentScanning Different Sized Documents Together Skipping Blank PagesScanning Single-Sided 11 x 17/A3 Documents Auto Page Size DetectionDeskewing Documents Moire ReductionCorrecting the Text Orientation of Documents Deskew Off Deskew OnPractical Examples Registering Settings PrescanDR-3010C Setting the Long Document Mode Other FunctionsBypass, and scan the documents one at a time Control Panel Classic ViewDR-3010C Before Using the Scanner Before Using the ScannerISIS/TWAIN Driver Properties Dialog Box Scan Mode Settings Mode settingsAuto Color Detection Scanned image is savedMode Auto Color DetectionColor Saturation/Proportion of Color Paper Size Settings Mode in case of binaryBrightness ContrastScan Resolution Settings Scanning Side SettingsSimplex DuplexSkip blank Correcting Image SkewingFolio Adjusting the Scan Area Moire ReductionScan Area Dialog Box Twain Driver AreaArea Window MarginBrightness/Contrast Adjustment Adjusts the contrast of images to be scannedUsed the Back Side Brightness Check Box Used the Back Side Contrast Check BoxGamma Curve Settings Image Contour Adjustment Image RotationText Orientation Detection Abnormally when it is enabledPreventing Bleed Through/Removing the Document Background Omitting a Specific Color Enhancing the Red ColorDouble Feed Detection Rapid System RecoveryDetect by Length Feeding Options When scanning is complete, the Prescan window is displayed PrescanRegistering Scanning Conditions Checking the VersionJob Registration Tool Settings Starting the Job Registration ToolNew/Editing Dialog Box Job Registration Tool Dialog BoxSave as File Print Registered Job List Attach to E-mail Close ButtonSettings Common to Each Function „ Scanner setting„ Job Number No to No „ Job titleSettings to Save Image Files „ Jpeg File Setting Dialog Box „ Quality „ Compression rateSelect Normal to save files with standard compression „ Language for OCRSetting the Launcher Settings to Print Scanned Images„ Printer „ Print formatControl Panel Classic View Admin Dialog Box Settings for Monitoring the Folder for Saved Images„ Capacity Warning Settings Click OKJob Backup Settings Monitor Job Dialog SettingsSetting the Maximum Size of E-Mail Attachments Printing Registered Jobs Regular Maintenance Cleaning the ScannerCleaning the Inside of the Scanner Regular MaintenanceCleaning the Sensor Glass and the Rollers Open the document eject tray. See p.21Remove the feed roller and retard roller. See p.69 and p.71 Removing/Attaching the Feed Roller Roller Replacement CycleRemoving the Feed Roller Attaching the Feed Roller Removing/Attaching the Retard Roller Removing the Retard RollerAttaching the Retard Roller Removing the Document Holding Guide Removing/Attaching the Document Holding GuideAttaching the Document Holding Guide Resetting the Counter Printers and Other HardwareTroubleshooting Troubleshooting Uninstalling the SoftwareProblem The scanner is not connected correctly ⋅ The Scanner Does Not Turn on⋅ Scanning Is Not Performed ⋅ Slow Scanning Speed⋅ Documents Do Not Feed Properly ⋅ Saved Image Files Do Not Open ⋅ Scanning Results Are Not as Expected⋅ An Error Code Is Displayed on the Display Panel Setting auto-detection of the paper sizeLocal authorized Canon Dealer, or service representative On p.34Log on to Windows as an Administrator Uninstallin g the SoftwareIf you clicked DR-3010C Job Tool, click Change/Remove Uninstalling CapturePerfect Click Yes in the DR-3010C Setup dialog boxClick Finish Complete, click OKRemoving the Document Feed Tray Guide is unsnapped from the document feed traySpecifications SpecificationsSpecifications Main UnitReplacement Parts Product specifications are subject to change without noticeAC Adapter 100 to 240 V type Exchange roller kit product code 3335B001AAExternal Dimensions FCC Regulations For 120 V model Radio Interference Regulations For 120 V modelsEuropean Union and EEA only EEA Norway, Iceland and LiechtensteinCleaning Document holding guideRetard roller Roller, replacingSoftware Special scanning
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