Sony PCG-R505 quick start Troubleshooting Your Computer, My computer does not start

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VAIO® Computer Quick Start

Troubleshooting Your Computer

My computer does not start.

Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the computer’s front panel shows that the power is on.

Check that the battery packs are inserted properly and that they are charged.

If you are connected to a docking station with a floppy disk drive or an external floppy disk drive, make sure there is no floppy disk in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly, as described in “Connecting a Power Source” on page 25.

If the computer is plugged into a power strip or UPS, make sure the power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Take the battery pack off the computer, unplug the power cord and plug it in again, then turn on the power.

If the power control button does not function, remove the AC adapter and battery pack. Wait one minute, then reattach them, and press the power button.

Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

My computer starts but a BIOS error appears.

When the internal backup battery is low on power, your system may not start properly, and the message “Press <F1> to resume, <F2> to setup” may appear at the bottom of the screen. Follow these steps:

1Press the F2 key. The BIOS Setup menu appears.

2Set the date (month/day/year). Press the Enter key.

3Press Ð to select System Time, then set the time (hour: minute: second). Press the Enter key.

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Contents Vaio Computer Quick Start Page Contents Getting Help Welcome Features Unpacking Your Computer HardwareDocuments Recovery CDs Software CDsOther Accessing the User Guide Registering Your ComputerAbout Adding Memory Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows Setting Up Your Vaio Computer This section describes the followingLocating Controls and Ports Battery port Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station To connect your computer to the docking stationSecuring the Computer to the Docking Station Disconnecting the Docking Station To disconnect the docking station when the computer is offTo disconnect the docking station when the computer is on Docking Indicator Connecting a Power Source To use the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Vaio Computer Quick Start Starting Your Computer Turning on ComputerShutting Down Your Computer If you are unable to turn off your computerSoftware and Support Information Software Overview PC-Cillin 2000 Trend Micro, IncQuicken 2002 New User Edition† Intuit Inc Software Support Information Sony on Yahoo! Yahoo! IncVaio Support Agent Sony Electronics Inc Apple QuickTime Apple Computer, IncEarthLink Network Total Access EarthLink Network Inc Arcsoft PhotoPrinter 2000 Pro ArcSoft, IncQuicken 2002 New User Edition Intuit Inc RealJukebox, RealPlayer RealNetworks, IncSony Service Center Sony Applications Sony Electronics IncWinDVD 2000 InterVideo, Inc Vaio Computer Quick Start Using the Recovery CDs Application, Driver, and System Recovery CDs Using Your Recovery CDsUsing the Application Recovery CDs Application, Driver, and System Recovery CDs Vaio Computer Quick Start Using the Driver Recovery CDs To use the Driver Recovery CDs On selected modelsUsing the System Recovery CDs System Recovery optionsTo use the System Recovery CDs If your computer does not start from the Recovery CDVaio Computer Quick Start Troubleshooting Troubleshooting Your Computer My computer starts but a Bios error appearsMy computer does not start Troubleshooting Your Computer My computer stops responding or does not shut down Troubleshooting the Docking Station Cannot remove the discTroubleshooting the LCD Screen Troubleshooting the Mouse and TouchpadMy LCD screen is blank My mouse does not workPointer does not move when I use the Touchpad or Mouse Vaio Computer Quick Start Getting Help Support OptionsVaio Computer User Guide Software Manuals and Online Help FilesSony Service Center Vaio Support AgentSony Computing Support Sony Fax-on-Demand Sony Customer SupportIndex Vaio Computer Quick Start Page Sony Electronics Inc 664-856-01