Sony PCG-R505 quick start My computer stops responding or does not shut down

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VAIO® Computer Quick Start

8Press the Enter key, and select Yes.

9Use the arrow keys to select Exit (Save Changes), then press the Enter key. The message “Save configuration changes and exit now?” appears.

10Select Yes, then press the Enter key. The computer restarts.

If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CD to restore the software titles shipped with your computer. See “To use the System Recovery CD(s)” on page 45 for more information.

The System Recovery process removes all software that you may have installed since you started using your computer.

My computer stops responding or does not shut down.

It is best to shut down your computer using the Turn Off Computer command (Microsoft® Windows® XP) or the Shut Down command (Windows 2000) on the Windows Start menu. Using other methods, including those listed below, may result in loss of unsaved data.

(Windows XP) On the Windows® taskbar, click Start, select Turn Off Computer, and then click Turn Off.

(Windows 2000) On the Windows taskbar, click Start, then Shut Down, then select Shut Down again, and click OK.

(Windows XP) If you cannot shut down your computer as described in the preceding step, press the Ctrl+Alt+Delete keys simultaneously, and click Turn Off Computer on the Windows Security window.

(Windows 2000) If you cannot shut down your computer as described in the preceding step, press the Ctrl+Alt+Delete keys simultaneously, and click Shut Down on the Windows Security window.

If the preceding step does not work, press and hold the power button for at least 4 seconds to turn off the power.

Unplug the computer from the AC adapter and remove the battery pack from your computer.

(Windows XP) If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously and click Turn Off Computer on the Windows Security window.

(Windows 2000) If your computer stops responding while playing a CD or

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Contents Vaio Computer Quick Start Page Contents Getting Help Welcome Features Documents Unpacking Your ComputerHardware Other Recovery CDsSoftware CDs About Adding Memory Accessing the User GuideRegistering Your Computer Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows Setting Up Your Vaio Computer This section describes the followingLocating Controls and Ports Battery port Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station To connect your computer to the docking stationSecuring the Computer to the Docking Station Disconnecting the Docking Station To disconnect the docking station when the computer is offTo disconnect the docking station when the computer is on Docking Indicator Connecting a Power Source To use the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Vaio Computer Quick Start Starting Your Computer Turning on ComputerShutting Down Your Computer If you are unable to turn off your computerSoftware and Support Information Quicken 2002 New User Edition† Intuit Inc Software OverviewPC-Cillin 2000 Trend Micro, Inc Vaio Support Agent Sony Electronics Inc Software Support InformationSony on Yahoo! Yahoo! Inc Apple QuickTime Apple Computer, IncQuicken 2002 New User Edition Intuit Inc EarthLink Network Total Access EarthLink Network IncArcsoft PhotoPrinter 2000 Pro ArcSoft, Inc RealJukebox, RealPlayer RealNetworks, IncWinDVD 2000 InterVideo, Inc Sony Service CenterSony Applications Sony Electronics Inc Vaio Computer Quick Start Using the Recovery CDs Using the Application Recovery CDs Application, Driver, and System Recovery CDsUsing Your Recovery CDs Application, Driver, and System Recovery CDs Vaio Computer Quick Start Using the Driver Recovery CDs To use the Driver Recovery CDs On selected modelsUsing the System Recovery CDs System Recovery optionsTo use the System Recovery CDs If your computer does not start from the Recovery CDVaio Computer Quick Start Troubleshooting My computer does not start Troubleshooting Your ComputerMy computer starts but a Bios error appears Troubleshooting Your Computer My computer stops responding or does not shut down Troubleshooting the Docking Station Cannot remove the discMy LCD screen is blank Troubleshooting the LCD ScreenTroubleshooting the Mouse and Touchpad My mouse does not workPointer does not move when I use the Touchpad or Mouse Vaio Computer Quick Start Vaio Computer User Guide Getting HelpSupport Options Software Manuals and Online Help FilesSony Computing Support Sony Fax-on-Demand Sony Service CenterVaio Support Agent Sony Customer SupportIndex Vaio Computer Quick Start Page Sony Electronics Inc 664-856-01