Sony PCG-R505 quick start Troubleshooting the Docking Station, Cannot remove the disc

Page 51

Troubleshooting Your Computer

DVD, press the Ctrl+Alt+Delete keys simultaneously and click Shut Down on the Windows Security window.

Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button may result in data loss in files that are currently open.

Troubleshooting the Docking Station

I cannot operate the optical drive in the docking station, when the docking station is connected to the computer.

Follow these steps to set the i.LINK® network switch.

1Disconnect your computer from the docking station.

2Disconnect the AC adapter and all cables from your docking station.

3Set the i.LINK® network switch on the bottom of the docking station to the unmarked side, with a thin pen tip.

4Connect the docking station to the computer.

5Turn on your computer.

Do not set the i.LINK network switch when the computer is on. This causes the computer to malfunction.

Set the i.LINK network switch after removing all cables connected to the docking station.

I cannot remove the disc.

You cannot remove the disc when the computer is in power saving mode. Return to normal mode, then press the Eject button. See the “Using Power Saving Modes” section in the VAIO® Computer User Guide for information on how to return to normal mode.

The disc tray does not eject even after I press the Eject button.

Open the tray by inserting a thin, straight object (such as a paper clip) in the manual eject hole.

51

Image 51
Contents Vaio Computer Quick Start Page Contents Getting Help Welcome Features Unpacking Your Computer HardwareDocuments Recovery CDs Software CDsOther Accessing the User Guide Registering Your ComputerAbout Adding Memory Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows This section describes the following Setting Up Your Vaio ComputerLocating Controls and Ports Battery port Right Bottom On the Docking Station Left lever Floppy disk drive Optical drive DC In indicator Undock switch Right leverTo connect your computer to the docking station Connecting the Docking StationSecuring the Computer to the Docking Station To disconnect the docking station when the computer is off Disconnecting the Docking StationTo disconnect the docking station when the computer is on Docking Indicator To use the AC adapter Connecting a Power SourceTo insert the battery pack Using battery powerTo charge the battery pack To remove the battery pack Battery Indicator Status MeaningRemoving Battery Pack Vaio Computer Quick Start Turning on Computer Starting Your ComputerIf you are unable to turn off your computer Shutting Down Your ComputerSoftware and Support Information Software Overview PC-Cillin 2000 Trend Micro, IncQuicken 2002 New User Edition† Intuit Inc Apple QuickTime Apple Computer, Inc Software Support InformationSony on Yahoo! Yahoo! Inc Vaio Support Agent Sony Electronics IncRealJukebox, RealPlayer RealNetworks, Inc EarthLink Network Total Access EarthLink Network IncArcsoft PhotoPrinter 2000 Pro ArcSoft, Inc Quicken 2002 New User Edition Intuit IncSony Service Center Sony Applications Sony Electronics IncWinDVD 2000 InterVideo, Inc Vaio Computer Quick Start Using the Recovery CDs Application, Driver, and System Recovery CDs Using Your Recovery CDsUsing the Application Recovery CDs Application, Driver, and System Recovery CDs Vaio Computer Quick Start To use the Driver Recovery CDs On selected models Using the Driver Recovery CDsSystem Recovery options Using the System Recovery CDsIf your computer does not start from the Recovery CD To use the System Recovery CDsVaio Computer Quick Start Troubleshooting Troubleshooting Your Computer My computer starts but a Bios error appearsMy computer does not start Troubleshooting Your Computer My computer stops responding or does not shut down Cannot remove the disc Troubleshooting the Docking StationMy mouse does not work Troubleshooting the LCD ScreenTroubleshooting the Mouse and Touchpad My LCD screen is blankPointer does not move when I use the Touchpad or Mouse Vaio Computer Quick Start Software Manuals and Online Help Files Getting HelpSupport Options Vaio Computer User GuideSony Customer Support Sony Service CenterVaio Support Agent Sony Computing Support Sony Fax-on-DemandIndex Vaio Computer Quick Start Page Sony Electronics Inc 664-856-01