Sony PCG-R505 quick start Troubleshooting the LCD Screen, Troubleshooting the Mouse and Touchpad

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VAIO® Computer Quick Start

Troubleshooting the LCD Screen

My LCD screen is blank.

Verify that the computer is plugged into a power source and it is turned on.

Verify that the power indicator on the computer is on.

Verify that the battery pack(s) is inserted properly and is charged.

The computer may be in LCD (Video) Standby mode. Press any key to activate the screen.

The display mode may be set to external display mode. Press and hold the Fn key while pressing the F7 key several times.

Troubleshooting the Mouse and Touchpad

My mouse does not work.

If you are using a USB mouse, verify that the mouse is plugged into the USB port. See “Connecting a USB Device” in the online user guide for more information.

If you are still experiencing problems, use your supplied Driver Recovery CD (Windows® 2000) or Application Recovery CD (Windows® XP) to reinstall the mouse drivers. See “Using Your Recovery CDs” on page 40 for more information.

My touchpad does not work properly.

You may have disabled the touchpad without connecting a mouse to the computer. To enable the touchpad:

1(Windows XP) Press the Windows key and use the arrow keys to select All Programs. Press the Enter key. (Windows 2000) Press the Windows key and use the arrow keys to select Programs. Press the Enter key.

2Use the arrow keys to select Sony computer Setup, and press the Enter key.

3Select Sony Notebook Setup again, and press the Enter key.

4Use the arrow keys to select the Touchpad tab.

5Press the Tab key to select Enable Touchpad, and then press Enter.

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Contents Vaio Computer Quick Start Page Contents Getting Help Welcome Features Hardware Unpacking Your ComputerDocuments Software CDs Recovery CDsOther Registering Your Computer Accessing the User GuideAbout Adding Memory Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows Setting Up Your Vaio Computer This section describes the followingLocating Controls and Ports Battery port Right Bottom On the Docking Station Optical drive DC In indicator Undock switch Right lever Left lever Floppy disk driveConnecting the Docking Station To connect your computer to the docking stationSecuring the Computer to the Docking Station Disconnecting the Docking Station To disconnect the docking station when the computer is offTo disconnect the docking station when the computer is on Docking Indicator Connecting a Power Source To use the AC adapterUsing battery power To insert the battery packTo charge the battery pack Battery Indicator Status Meaning To remove the battery packRemoving Battery Pack Vaio Computer Quick Start Starting Your Computer Turning on ComputerShutting Down Your Computer If you are unable to turn off your computerSoftware and Support Information PC-Cillin 2000 Trend Micro, Inc Software OverviewQuicken 2002 New User Edition† Intuit Inc Software Support Information Sony on Yahoo! Yahoo! IncVaio Support Agent Sony Electronics Inc Apple QuickTime Apple Computer, IncEarthLink Network Total Access EarthLink Network Inc Arcsoft PhotoPrinter 2000 Pro ArcSoft, IncQuicken 2002 New User Edition Intuit Inc RealJukebox, RealPlayer RealNetworks, IncSony Applications Sony Electronics Inc Sony Service CenterWinDVD 2000 InterVideo, Inc Vaio Computer Quick Start Using the Recovery CDs Using Your Recovery CDs Application, Driver, and System Recovery CDsUsing the Application Recovery CDs Application, Driver, and System Recovery CDs Vaio Computer Quick Start Using the Driver Recovery CDs To use the Driver Recovery CDs On selected modelsUsing the System Recovery CDs System Recovery optionsTo use the System Recovery CDs If your computer does not start from the Recovery CDVaio Computer Quick Start Troubleshooting My computer starts but a Bios error appears Troubleshooting Your ComputerMy computer does not start Troubleshooting Your Computer My computer stops responding or does not shut down Troubleshooting the Docking Station Cannot remove the discTroubleshooting the LCD Screen Troubleshooting the Mouse and TouchpadMy LCD screen is blank My mouse does not workPointer does not move when I use the Touchpad or Mouse Vaio Computer Quick Start Getting Help Support OptionsVaio Computer User Guide Software Manuals and Online Help FilesSony Service Center Vaio Support AgentSony Computing Support Sony Fax-on-Demand Sony Customer SupportIndex Vaio Computer Quick Start Page Sony Electronics Inc 664-856-01