Sony PCG-F390 My microphone does not work, My mouse does not work, My touchpad does not work

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Troubleshooting

63

If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

If you are having a problem connecting with your Internet Service Provider (ISP), check that the ISP is not experiencing technical problems.

If you have a second phone line available, try connecting the modem to that line.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the Microphone connector. See “Connecting an External Microphone” on page 54 for details.

My mouse does not work

If you are using an external mouse, check that the mouse is plugged into the mouse connector. See “Connecting an External Mouse or Keyboard” on page 52 for details.

If you connected an external mouse while your computer is on, you must restart your computer.

If you are using an optional Sony USB mouse PCGA-UMS1, check that the mouse is plugged into the USB connector.

My touchpad does not work

You may have disabled the touchpad while no mouse was connected to the computer. If so, you must restart the computer to make the touchpad work again.

I cannot use DV devices. The message “DV equipment seems to be disconnected or turned off” appears.

Check that the DV device is turned on and that the cables are properly connected.

If you are using multiple i.LINK® devices, the combination of the connected devices may cause unstable operation. In this case, turn off the power to all connected devices and disconnect unused devices. Check the connection, then turn on the power again.

My touchpad interprets a single tap as a double-click

Click the Mouse icon in the Control Panel and then change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the double-click action.

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Contents Page Vaio Notebook Computer User Guide Page Regulatory Information Safety InformationOwner’s Record FCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesIndustry Canada Notice Avis DE L’INDUSTRIE Canada Contents Vaio Notebook Computer User Guide Welcome FeaturesUnpacking Your Notebook Computer Recovery CDsManuals Other Software CDsUnpacking Your Notebook Computer Front Locating Controls and ConnectorsLeft Locating Controls and ConnectorsBack RightBottom Using the AC Adapter Connecting a Power SourceConnecting a Power Source Using Battery PowerTo insert the battery pack Battery Indicator Light Status Meaning Battery Indicator MeaningTo remove the battery pack Starting Your Computer Shutting Down Your Computer Shutting Down Your ComputerConfiguring Microsoft Windows 98 Second Edition Registering Your Computer Registering Your ComputerKey Description Using the KeyboardUsing the Keyboard Description Combination Function Combinations and Functions with the Windows 98 KeyUsing the Keyboard IndicatorsIndicator Function Light OffCombinations and Functions with the Fn Key Combinations/ Function FeatureUsing the Keyboard Combinations/ Function Feature Action Description Using the TouchpadUsing the Floppy Disk Drive Using the Floppy Disk DriveTo insert a diskette To remove a disketteTo reinsert the floppy disk drive Using the DVD-ROM Using the DVD-ROMTo insert a disc To play DVD-ROMs Close the tray by pushing it gentlyTo play a DVD in Normal Display Mode Using the DVD-ROM Playing a DVDTo display wallpaper while playing a DVD Using PC Cards Using PC CardsTo insert a PC card Insert with the arrow facing forward PC card Using PC Cards To remove a PC card Using Smart Connect Using Infrared Communication Devices Using Infrared Communication DevicesTo use infrared communication with another computer Es1 Normal Mode Using Power Saving ModesSystem Idle Mode System Hibernation Mode System Suspend ModeTo activate System Suspend mode To activate System Hibernation modeUsing a Second Battery Pack Using a Second Battery PackTo insert a second battery pack Page Arrow 2 Release lever Arrow 1 Weight saver Release lever To attach the weight saver Using the Weight SaverUsing the Weight Saver To remove the Weight Saver Connecting Peripheral Devices Connecting a Phone Line Connecting a Phone LineConnecting the Port Replicator Port replicator connector Power indicator light turns green Lever To connect a printer Connecting a PrinterConnecting an External Display Connecting an External DisplayTo connect a computer display To connect a projector Press Result Connecting an External Display To select a displayConnecting an External Mouse or Keyboard Connecting External Speakers Connecting External SpeakersTo connect external speakers To connect an external microphone Connecting an External MicrophoneConnecting a Digital Still Camera or Other Serial Device Connecting a Digital Still Camera or Other Serial DeviceTo connect a digital still camera To connect a digital video camera recorder Connecting a Digital Video Camera RecorderConnecting a Universal Serial Bus USB Device Connecting a Universal Serial Bus USB DeviceTo connect a USB device My computer does not start TroubleshootingTroubleshooting My software program locks up or crashes My computer locks upMy DVD-ROM drive tray does not open Cannot play a DVD-ROM Troubleshooting Cannot play a CD-ROMMy floppy disk drive cannot write to a diskette My modem does not work Vaio Notebook Computer User Guide My speakers have no soundMy modem connection is slow My mouse does not work My microphone does not workMy touchpad does not work My touchpad interprets a single tap as a double-clickSound of my computer’s fan is too loud My PC card is not workingCannot print Power Management Changing the Window Design of Sony Software Using the System Recovery CDs Using the System and Application Recovery CDsUsing the System and Application Recovery CDs If your computer does not start from the Recovery CD Insert the Sony System Recovery CD in the DVD-ROM driveTo use the Application Recovery CDs Using the Application Recovery CDsAdobe PhotoDeluxe Business Edition About the Software on Your ComputerAbout the Software on Your Computer CompuServeMedia Bar PictureGear Smart Connect Application Recovery CDs About Your Recovery CDsFor Answers to Your Software Questions Prodigy Internet Prodigy Communications Corporation Sony Service CenterQuicken Basic Intuit Inc Adding Memory To remove a memory module Typical expansion memory configurationTo view the amount of memory Vaio Notebook Computer User Guide To install a memory moduleMpeg SpecificationsPower Requirements Index Party phone lines 43 PBX Phone line LCD Vaio Notebook Computer User Guide USB